"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Arrived early and the parts were great and worked nicely."
"Not sure if it was user error or an error on their site, but I ordered the wrong part, and when they sent the email asking how it went, I was honest in my reply—not rude, just simply expressed my disappointment in it being the wrong part—in case it was on their side, I’d hoped they could fix the issue.
I did NOT expect a reply at all. Within 4 hours, not only was there a reply, but it was thorough, not a pre-typed response, AND they gave me a full refund—INCLUDING the overnight shipping I’d paid extra for!
Hell of a customer service they have!!!"
“Hello,
Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Dixie
Customer Correspondence Team”
"Replaced right-side door seal on Whirlpool fridge. Warmed up slightly deformed seal with hair dryer (as per instructions) and pushed and snapped it in place.
Big Plus***-seal Made in USA. RIGHT On!!"
“Hello,
Thank you so much for taking the time to give us feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Dixie
Customer Correspondence Team”
"The searching and order experience was smooth. I had no issues during ordering or receiving my order."
“Hello,
Thank you for sharing your experience. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”
"Very fast delivery, Great help in video explaining possible solutions and advice was perfect. Part easy to install especially after seeing the video. All Around great service !
"
“Hello,
Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!
Kind Regards,
Dixie
Customer Correspondence Team”
"Website is always easy to use. My go to company for appliance parts. "
“Thank you for telling us. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Easily found the part I needed. Easy to order, easy to install. "
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Great parts fast shipping"
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"This is the second time I have bought an igniter for my Whirlpool range from Appliance parts pros. We replaced the burned out igniter and voila the oven works once more. It is much cheaper to replace a part than buy a new range. I recommend replacing a part than spending hundreds on a new appliance."
“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Using Appliance Pros was like having a professional at my side. The video made the removal of my washing machine's inner tub an easy task. I purchased the correct parts at a great price from Appliance Pros and they were shipped rapidly. Appliance Pros helped me from having to replace my 25-year-old washing machine and dryer. "
“Thank you for taking the time to let us know how we did. We're so glad that you found our repair videos helpful!
Kind Regards,
Matt E.
Customer Correspondence Team
”
"very pleased with my purchase."
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"I ordered a fridge tray and glass insert, the order arrived quickly and was exactly the right items. Turned out I only needed the glass so I returned the tray for a refund, which they promptly processed. Very good experience!!"
“Thank you for taking the time to let us know how we did. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Easy ordering and fast delivery "
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"Appliance parts is a fabulous service, my parts arrived within a couple of days and I was off and running to repair our dishwasher door. I opened the breaker to the dishwasher and closed the water inlet isolation valve. When I loosened the water line connection I realized the isolation valve was not holding ... I buttoned things up and called our plumber. Our contractor lumber is backed up so the door repair will wait until the isolation valve is replaced. I watched the repair video and feel confident when I can secure water to the dishwasher the repair will be a breeze. "
“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Matt E.
Customer Correspondence Team
”
"All went very well and arrived before we left for our next campground. Thanks"
“Thank you for taking the time to review our site. We are glad you liked our services.
Kind Regards,
Matt E.
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Hello,
Thank you for the endorsement. We are happy to hear you benefited from our services.
Kind Regards,
Dixie
Customer Correspondence Team”