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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-01-26

"Good t have source for supplies and self help videos."


Rep reply posted 2024-01-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-26

Job done!

"Easy to use website in locating part.
correct part delivered on time as promised.
"

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Rep reply posted 2024-01-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-26

thumbs up

"excellant customer service"

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Rep reply posted 2024-01-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-25

GREAT

"Was just what I needed, delivered quickly worked perfectly. Great experience
"

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Rep reply posted 2024-01-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-25

Great parts

"Part was available and was delivered in great time. Thanks to all "

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Rep reply posted 2024-01-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-25

Great

"Co.work with me after parts got damage upon arrival "

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Rep reply posted 2024-01-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-25

Belt arrived quickly, Mahalo!

"Arrived, installed, dryer drying!!!"

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Rep reply posted 2024-01-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“A'ole pilikia and we're glad to hear that the appliance has been repaired! We appreciate your feedback. Thanks for letting us know!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-01-25

Freezer knob

"When our freezer knob cracked off when trying to turn down the temperature we didn’t know where to get a replacement. We looked at our model refrigerator and found the part with no problem. Thanks "

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Rep reply posted 2024-01-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are most welcome! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-01-24

Quick Service

"Once I ordered my part it came the next day!"


Rep reply posted 2024-01-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-01-23

The item was in stock and communication on delivery was exceptional.

"Results on the transaction exceeded my expectations."

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Rep reply posted 2024-01-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for choosing AppliancePartsPros.com for your appliance repair needs. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2024-01-23

Piece of cake

"Took me about five minutes to install this board"

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Rep reply posted 2024-01-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to review our site. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2024-01-22

Dependable

"I depend on your site to keep my appliances running at affordable prices. Complete information and reasonable prices combined with fast shipping and great customer service."

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Rep reply posted 2024-01-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-22

Appliance Parts Are Powerful

"I initially ordered parts online and the order needed to be cancelled due to a shipping address error, (my mistake). Appliance Parts contacted me to address the issue immediately, but I didn't answer the phone. I reached out to AP to reorder the parts and the representative (Johnny) was great. He reordered the parts, corrected the error on my online account, and even found an item on my order that was now discounted, costing me less in the long run. The parts were delivered right away and I couldn't be more pleased with the service offered by Appliance Parts dot com. "

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Rep reply posted 2024-01-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-21

Very good experience

"Ordering a part from Appliance Parts Pros was a very good experience. The part arrived in three days with standard delivery. The part replacement video was very clear and easy to follow. I had a couple of questions that I sent via email and I had good, clear responses the next day. The website was great as it was easy to look up the part and then find the repair video. I would definitely recommend Appliance Parts Pros for repair part needs."

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Rep reply posted 2024-01-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-01-20

Factory parts, perfect fit, excellent videos

"This drive hub kit was the last of four repairs to my 5 year old Whirlpool. We'd apparently been very rough on it as it's very easy to overload a tub with the wash plate rather than a central agitator. My hub was slightly worn but not stripped, so whie it probably had some effect ons pin balance it was not a factor in agitation slowness.
I DID need to haul out the impact wrench to get the bolt loose. It can likely otherwise be done if you have somebody else snake their hands in there to hold the tub while you break the bolt loose. And i did indeed use medium threadlock putting it back.
I have also replaced the suspension rods, drive belt and "splutch." Washer now operates like the day we bought it, although I find that the agitation motion still appears weak. That said, The parts were obviously factory, and the Appliance Parts Pros videos are just superb. Thanks all.
"

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Rep reply posted 2024-01-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E.
Customer Correspondence Team