"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Although it was a bit difficult to find the part from the diagram provided, I was able to find it by the corresponding number. The video for installation was fantastic. My neighbor was impressed that I was able to repair his refrigerator."
"Parts did not fit un happy with order would like to return."
“Hello Juan,
I am sorry the rollers did not fit after using your model number on the site. Please call us at 1-877-477-7278 with your model and serial number of the dryer and we will get this resolved. We look forward to speaking with you soon.
Kind Regards,
Brent
Customer Correspondence Team”
"The in line chat got me what I needed. I had ordered the wrong part from another company so I was glad for the help. "
“We are happy everything worked out. We appreciate your feedback. Thanks for letting us know.
Kind Regards,
Brent
Customer Correspondence Team”
"Had to use old hub clip as new one arrived damaged"
“We are happy you found us. I am sorry the clip was broken. We will gladly send you another hub. You will need to reach out to us at 1-877-477-7278 and provide the model and serial number of the washer, we will also need a picture of the broken clip. Then we can get another one shipped out.
Kind Regards,
Brent
Customer Correspondence Team”
"Very helpful, have the right parts and very pleasant to chat with."
“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for filling out the survey.
Kind Regards,
Brent
Customer Correspondence Team”
"The ordering process was easy. Unfortunately, the part was packaged poorly. When I took it out of the box the fins on the heating element were smushed. Will probably have to reorder unless I can straighten them out without damaging them."
“Hello,
We apologize for any inconvenience this situation may have caused. If the element arrived damaged or doesn't work properly we want to take care of it for you. Please share your order number with us or contact us at 877-477-7278. We look forward to hearing from you.
Kind Regards,
Dixie
Customer Correspondence Team”
"The guy that does your videos is GOLD!!!!
Videos WERE GOLD!!!
APPLIANCEPARTSPROS IS GOLD!
THANK YOU!!!!!"
“Hello,
Thank you for sharing your experience. We are happy everything worked out.
Kind Regards,
Dixie
Customer Correspondence Team”
"Have purchased many parts from APP for different appliances for quite a few years, the listing to locate the part needed according to OEM diagrams easily accessible; followed by repair/installation videos + stories from other customers; is a complete success package!
Sometimes tried parts in an occasional rush from other suppliers and the "knock-offs" brought only complications.
Haven't failed a single time. Wish a continued success to this Co."
“Hello,
Thank you for the endorsement. We appreciate that you choose us for your appliance repair needs.
Kind Regards,
Dixie
Customer Correspondence Team”
"Shopping and purchasing parts was very streamlined and easy to navigate. Parts are scheduled to arrive tomorrow. Big thumbs up. "
“Hello,
Thank you for taking the time to review our site. We aim to please!
Kind Regards,
Dixie
Customer Correspondence Team”
"I ordered the parts that I needed and they fit perfectly as expected. The delivery time was excellent also. I will definitely order from AppliancePartsPros.com the next time I need parts."
“Hello,
Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Dixie
Customer Correspondence Team”
"It was great that their site gave proper current readings. Felt better about condemning the igniter. Swap wasn't out and in, needed to reuse original plug. Works great."
“We appreciate your feedback. Thanks for letting us know. Congrats on the repair. Kind Regards,
Kayla
Customer Correspondence Team
”
"good job the video was very helpful
"
“Thank you so much for taking the time to give us feedback. We're so glad that you found our repair videos helpful! Kind Regards,
Kayla
Customer Correspondence Team
”
"Our Bosche dishwasher liquid dispenser door decided that it would not close, ever again. While looking (hoping) to make my own repair, many appliance parts sites wanted much $$'s for replacements that consisted of the entire dispenser unit itself, with no options for just a replacement door for the liquid side of the dispenser. Then I came across the AppliancePartsPros website and thought I'd give them a go. I'm glad I did, as after describing what I was wanting to repair, and provided my DW's make and model, I was not only directed to a listing for the liquid dispenser door ONLY, for a fair and reasonabIe price too, I was then further offered a video to peruse which showed me how to remove the broken door and replace with the new one. Honestly, this relieved the headache and nausea of having an in-op liquid dispenser. (I want to mention too, the delivery of the part was prompt and timely as well...)"
“Thank you for taking the time to review our site. We are happy to hear that the repair went well. Kind Regards,
Kayla
Customer Correspondence Team
”
"Parts were sent out that day! I’ve ordered from them before with no regrets! A trusted supplier!"
“Thank you for sharing your experience. We are happy to hear you benefited from our services. We appreciate your repeat business! Kind Regards,
Kayla
Customer Correspondence Team
”
"The replacement fit as it should,"
“Thank you for writing this review. We are happy everything worked out. Kind Regards,
Kayla
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We are happy you chose us to help you fix your appliance. We appreciate you taking the time to leave us positive feedback on your experience.
Kind Regards,
Brent
Customer Correspondence Team”