"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Needed a new heating element for our 40+ year old Kenmore stove. Part was easy to order with the Model No, delivery was in two days, part was easy to install and works great. Thank you."
"User friendly on line ordering with prompt delivery."
“Thank you for writing this review. We are glad you liked our services. Kind Regards,
Kayla
Customer Correspondence Team
”
"Order and delivery was quick and exact!"
“Thanks for your feedback. We are glad you liked our services. Kind Regards,
Kayla
Customer Correspondence Team
”
"The right part and fast delivered "
“We are happy to hear you benefited from our services. We'll be there for you next time, too!
Kind Regards,
Vickie
Customer Correspondence Team”
"Great place to buy parts from, very knowledgeable and friendly."
“Thank you for letting us know how much you liked our services. We look forward to helping you with any future appliance repair needs you may have. Kind Regards,
Kayla
Customer Correspondence Team
”
"Excellent service and delivery. In my case I had to return the parts because the refrigerator started smoking while they were being shipped so I did not install them I went through the return process and it was very convenient."
“Thank you for sharing your experience. We hope you'll consider our company the next time you have appliance parts needs! Kind Regards,
Kayla
Customer Correspondence Team”
"I got the correct part and installation video to fix my washer."
“Thanks for your feedback. We are glad you liked our services. Kind Regards,
Kayla
Customer Correspondence Team
”
"If you are somewhat mechanically inclined, and able to follow video directions, you can easily repair an appliance. Appliance Parts Pros are an outstanding resource, not just for the parts, but their instructional “how to videos” are excellent, and are convincing that you can take on the repair yourself. I highly recommend them. "
“Thank you for sharing your experience. We're so glad that you found our repair videos helpful! Congrats on the repair. Kind Regards,
Kayla
Customer Correspondence Team
”
"Water keep running after the ice cube tray was filled and would freeze up the chamber that the water feeds through from a plastic hose. The inlet water pump was the answer and very easy to install"
“Thank you for using our site and for your feedback. Congrats on the repair. Kind Regards,
Kayla
Customer Correspondence Team
”
"Ordered my part on a holiday weekend, it was shipped the first business day and delivered by noon on the next business day."
“Thanks for your feedback. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team”
"The part was a perfect match. Instruction video was very helpful. And the price was the best of any website I found. It was delivered quickly to my wife's satisfaction."
“Thank you for sharing your experience. We're so glad that you found our repair videos helpful! Kind Regards,
Kayla
Customer Correspondence Team
”
"I cannot comment on the appliance part that I ordered because it was not delivered to my home. "
“Hello,
We are sorry to hear you have not received your order yet. The part you ordered was sourced to a warehouse that did not have the part in stock. I have sourced it to one of our warehouses that does have the product and it will ship out sometime today 1/9/2024. Due to the inconvenience, we have waived the shipping on your order. Again we do apologize for the issue you have had with your order. Kind Regards,
Kayla
Customer Correspondence Team”
"Found that I needed to return one of the parts ordered and requested online and have not received any response yet after a few days. Other than that, APP has always been my go to source."
“Hello,
I do see there are two orders placed with our company recently. I do not see a return has been created for either order. We will gladly offer a full refund minus shipping costs on products that are new and have not been installed or show signs of installation. To begin your return, you may click on Order Status and enter your order number and shipping zip code or e-mail address. If you are still not able to set up a return online please feel free to reach out to us and we can set up the return for you. Kind Regards,
Kayla
Customer Correspondence Team
”
"You are always there for me and I appreciated the fast and excellent service"
“We appreciate your feedback. Thanks for letting us know. We appreciate your endorsement! Kind Regards,
Kayla
Customer Correspondence Team
”
"Watched video on YouTube that helped me diagnose problem, determine solution, and made repair.
Ordered part online about 2:00 PM on Friday before NewYears Day. Didn't expect it until the following Tuesday. It arrived SATURDAY!"
“Thank you for using our site and for your feedback. We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Chris
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We appreciate your feedback. Thanks for letting us know. Congrats on the repair. Kind Regards,
Kayla
Customer Correspondence Team
”