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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2024-01-01

Great fast service all around.

"Purchased and in two days had the correct part for my refrigerator."

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Rep reply posted 2024-01-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. Your comments are most welcome.Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2024-01-01

Easy install following the video!!

"The installation video made this report so easy. I highly recommend Appliance Parts Pros!!! "

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Rep reply posted 2024-01-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are glad you liked our services. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2024-01-01

package not delivered?

" you are asking for review but the product was never delivered. Can you trace for me and find where package was delivered?"

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Overall product shipping and delivery process

Rep reply posted 2024-01-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We are sorry to hear you still have not received your order. You should have received an email from us with the tracking number. Per the tracking it shows it should be deleivered today 1/2/2024 by the end of the day. If you do not receive it today please reach out to us via chat or phone at 877-477-7278. We are open Monday- Saturday 7 am- 8 pm Eastern Standard Time. Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-12-31

WONDERFUL SERVICE

"VERRY HAPPY WITH THE SERVICE"

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Rep reply posted 2024-01-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. Kind Regards,
Kayla
Customer Correspondence Team


Verified
3/5

2023-12-30

microwave vent filters

"The items were shipped out in an envelope not a box. They were usable but bent."

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Rep reply posted 2024-01-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

We are sorry to hear the items arrived bent. I have viewed your order and do not see where you notified and let us know if you had any issues regarding your order. We do have 365-day warranty replacements on our parts if you have any future issues regarding the grease filters. Please feel free to contact us via chat or phone at 877-477-7278. We are open Monday-Saturday 7 am- 8 pm Eastern Standard Time. Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-12-30

The best

"Could not have had a better experince, Glass nroke on my kitchen aid oven. Ordered on Thursday Dec 21 and arruved on the 22nd and cheaper with shipping then i could have bought localy if they had in stock. Will order all my parts bfrom you"

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Rep reply posted 2024-01-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We look forward to helping you with any future appliance repair needs you may have. We appreciate your endorsement! Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-30

Easy and expedient!

"I was pleasantly surprise with the ease of navigating this website. And was amazed at how fast I received my parts."

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Rep reply posted 2024-01-02
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you found us. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-29

Best Store Ever!

"They got my part to me very quickly. It was the exact part needed. I can’t say enough good things about their service. "

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We'll be there for you next time, too!

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-12-29

Part was good

"Although the second attempt, the part was fine. It came broken the first time but was immediately replace with a good prodiuct."


Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-12-29

Ez fix

"Easy to locate part needed on your website. "

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you found us.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-29

Great Service!

"Very happy with their troubleshooting help and shipping the correct part."


Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-29

Better than expected! The Best

"I used their schematic to determine my part number and ordered. NEXT day delivery. My washer was down a day!"

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-29

Fast shipping, right part.

"Unit wouldn’t start, looked up part, ordered and repaired. Tested and fired right up. "

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We are happy to hear that the repair went well.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-29

Very GREAT response time.

"Great site ! Had everything I needed. Easy look up. "

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We enjoy hearing from our customers.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-29

Great Company

"Easy to find, easy to order, shipped quickly"

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”