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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
5/5

2023-12-29

Light switch for GE Range Hood General Electric: Model: JV348L2SS

"Fast shipping, Great packaging, Fits perfect, Works perfectly, GREAT COMPANY. Thanks"

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We aim to please! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-28

Prompt Service

"My part showed up before I expected it to which was great! It was the correct part for a reasonable price."

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-12-28

Great

"Shipping was fast and parts were as described. "

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Rep reply posted 2023-12-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-12-27

Drier Repair

"Correct parts arrived next day as promised and online tutorials on installation were spot on!

My first attempt at drier repair was 100% successful.
"

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Rep reply posted 2023-12-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're glad to hear that you were able to repair the appliance and save money at the same time!
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-12-26

Exactly as advertised

"Site worked well. Part was delivered earlier than expected."


Rep reply posted 2023-12-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to let us know how we did. We are happy you chose us to help you fix your appliance.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-12-26

Topnotch

"This is the only parts place I use. The website is easy to navigate. Every part I ever needed was in stock and shipped next day. I only recommend Appliance Parts "


Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We look forward to helping you with any future appliance repair needs you may have.We appreciate your repeat business! Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-12-26

Part Search & Video a winning combination

"I had an old Kitchen Aid blender with worn coupling. I was able to find the part on your website and video on how to replace it. Delivery and video gave the old blender a new lease on life. Thanks AppliancePartsPros!"

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services. Congrats on the repair. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-25

Just what we wanted!

"As described, well packed and promptly delivered. We are very happy. THAN"

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy everything worked out. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-25

Fridge Handle

"Order came on time and correct. Thank you, Matt, your part of a great company."

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. Your feedback is much appreciated. We enjoy hearing from our customers. We'll be sure to pass this along to the agent who helped you. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-25

The part fit but there wasn't instructions on putting it together, the part worked but you have to put the wires into different area

"it was ok, I just had to look closer at the new switches"

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. Sometimes our parts have been redesigned by the manufacturer so they may not look exactly the same as the original part.. We do have a repair video on our site for the part ordered that shows the differences between the original part and the manufacturer's direct replacement part. If you ever do need assistance regarding repairs you may contact us at 877-477-4778 or via chat and our agents would be happy to help you. We are open Monday-Saturday 7 am-8 pm Eastern Standard Time. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-24

Parts Pros Delivered

"Great experience, easy to find on the diagram, fast shipping, right part, customer happy and that makes me happy !
Thanks and Merry Christmas !
"

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. Your comments are most welcome.We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-24

Good service!

"Great service and fast delivery !!!!"


Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-24

fast shipping A++++++++

"Got the right part quick!"

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-24

oven element

"Got my part within a couple days and works great. "

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear that the repair went well. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-24

Terrific customer service!

"I was having a problem with my Ice maker. Terry helped me work through the issue and hopefully after Christmas, I’ll let you know how it works out.

He was most understanding and helpful.
"


Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. Your feedback is much appreciated. We enjoy hearing from our customers. Kind Regards,
Kayla
Customer Correspondence Team