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Product & services pricing
4.05/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.15/5
Return/Replacement policy:
4.13/5
Featured Review


Verified
3/5

2023-12-23

Not an exact fit but I think I can make it work

"Not an exact fit but I think I can make it work"

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Rep reply posted 2023-12-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
We are sorry the part you ordered does not appear to be correct for your appliance. Our site is designed to be model-specific. We do have a model number look-up tool on our site. If you would like us to double-check the part please contact us at 877-477-7278 or via chat and our agents would be happy to assist you. We are open Monday- Saturday 7 am-8 pm Eastern Standard Time. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-22

the product work very well

"great well worth the money I will buy again"

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Rep reply posted 2023-12-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,

Chris
Customer Correspondence Team


Verified
5/5

2023-12-22

ice maker water valve

"received on time,very easy to replace"

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Rep reply posted 2023-12-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
2/5

2023-12-22

Gas Range Knobs

"Was expecting a set of 4 knobs. Only received 1 knob"

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Rep reply posted 2023-12-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“I am sorry to hear that you were expecting 4 knobs and received only 1. I have looked over your order and see that you ordered a quantity of 1 knob part# AP6010668. We would like to assist you further. You can give us a call at 1-877-477-7278 or you can chat with us at our website: http://www.appliancepartspros.com/. We’re here to help 6 days a week.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-22

Right Parts! Right instruction! Right Company!

"Longtime customer, each time I have had a problem with an appliance, The first thing I do is search AAP's. They always have the part I need and also have an awesome installation video to go along with it! Got to love that tech guy with the hair! So all I have to say is keep up the good work! and thanks!"

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Rep reply posted 2023-12-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. Assisting you is our focus!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-22

Fast, great service.

"Part arrived overnight and exactly what I needed for the washing machine. Thank you. "

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Rep reply posted 2023-12-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We aim to please!

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2023-12-20

Excellent transaction

"Fast shipping, exact fit done in 20 mins will use this company again when I need Quality parts"

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Rep reply posted 2023-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for the endorsement. We enjoy hearing from our customers. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-12-20

Refrigerator door handle

"Must buy 2, which works, because of poor Frigidaire design. This is my 3rd set in 7 yrs. Shipped fast, exact fit"

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Rep reply posted 2023-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for sharing your experience. Your comments are most welcome.We are happy you chose us to help you to get the correct part needed in repairing your appliance.
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-12-19

Simple

"This was one of the easiest orders and delivery ive ever had.
thanks
"

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Rep reply posted 2023-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
You are very welcome! Thank you for sharing your experience. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-12-19

Great parts

"Had a door gasket for a 1998 made freezer. Fit perfect, came kinda fast
Decent price.
"

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Rep reply posted 2023-12-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,
Thank you for taking the time to let us know how we did. We are happy to hear you benefited from our services. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Dixie
Customer Correspondence Team”


Verified
5/5

2023-12-19

Fantastic Service & Products

"I order all my appliance parts here. I have never been disappointed. The products are as described and the shipping is fast. I can’t see enough how good they are! Solid seller!! "

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Rep reply posted 2023-12-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for the endorsement. We appreciate that you chose us for your appliance repair needs. We appreciate your repeat business! Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-18

In a pinch perfect site to visit

"I was able to find the problem with a leaking washer; I needed the part, and applianceparts.com did the job. Just put in my model number and part was easy to find, plus they had a video which showed how to replace it. Part came in a few days, and installation took 20 minutes. "

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Rep reply posted 2023-12-19
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services. Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-12-18

Saved lots of money

"Easy instructions. Fixed the problem."

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Rep reply posted 2023-12-18
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that the repair went well. Thank you for your valuable feedback.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
4/5

2023-12-18

In Stock + Sent Fast

"Easy to find the part and it arrived in a couple of days. My only criticism is that the circuit board was in a shipping envelope with a UPS label saying it weighed 7#. The part had a core credit so when I returned it (USPS), the weight was 9oz and the shipping cost was half the $12.95.
I got help easily with the steps necessary for the core return from Customer Service.
"

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Rep reply posted 2023-12-18
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you so much for taking the time to give us feedback.
Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2023-12-18

Order delivery was quicker than. Expected

"I placed my order on Friday morning expecting my deliver would be the following week..but surprise...my replacement part showed up Saturday. "

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Rep reply posted 2023-12-18
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for using our site and for your feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Jason
Customer Correspondence Team”