"Had what I needed, got it fast. Only complaint was high shipping cost with no options."
"So many companies that sell water conditioning equipment are misleading and always upselling their products. Aquascience has great pricing and they make set up easy. I had a problem (I lost a instruction sheet) and after one minute on the phone they figured out what I needed and promised to email me a copy. I literally had it in my inbox in three minutes. Thanks Jim T! "
"Fast shipping. Everything was as described. I would buy from again. "
"best price I found, fast shipping, perfect "
"I ordered a Grundfos 3 inch submersible well pump. Aquascience.net by far had the best price. They shipped it very quickly. I was packaged properly - box within a box - and arrived with no issues. They probably should have made it signature required for such an expensive item. I would definitely order from them again."
"Everything went very smoothly. Shipped quickly, arrived in perfect condition. "
"Was easy to order good information"
"Awesome customer service. shipped quickly and received item in 2 days! "
"I have no idea how the product is since I'm still waiting for it.
"
"I located a Fleck brand water softener that I was searching for online. Aqua Science had the precise item that I wanted! The price was very reasonable especially since they included the shipping!! I was very impressed at how perfect everything arrived and how professionally package it was. I received it one week to the day that I had ordered it and thought that it would have been much longer. I have referred Aqua Science to two other water treatment professionals for their future references."
"We had to replace the tank for our avantapure water softener system because it was leaking and that was a perfect solution for it. They sent it fast at a very very good price. Thank you so much Aquascience !!!"
"The shipper information didn't work, I had no update on the delivery and it just arrived. Items are fine but not happy with the delivery process of this order.."
“Dear Stephen,
Orders shipped by freight are not directly tied to our shipping software so the links do not work correctly, we are working on a better solution for our freight customers. We do provide you with the name of the freight company and the Pro # so that you are able to check on the status of your order. In your case it was Daylight and the link would have looked like this: Pro# followed by Daylight. You would, unfortunately, had to look up the freight company and do the look up manually. We can also provide you with this information upon request via email or over the phone. We are glad you received everything in one piece and if you have any questions, please contact us any time.
Sincerely,
The Aqua Science Family”
"Ordered and received most of my order in about a week .
Contacted customer service via email with a picture of the box of fittings to plumb it up minus the pressure relief valve. It's been over a week and no response. "
“Dear Dale,
It appears that we shipped you the missing parts on last Friday, 21st, and should arrive this Wednesday, 26th. Please be on the look out for the package and I would also check your Spam/Junk folder for the tracking information. If you still do not have the tracking information, please give us a call and I will send it to you manually. Please let me know if you have any questions.
Sincerely,
The Aqua Science Family”
"Product was what I wanted, price was really competitive . Shipping was quick and after sales service was great. Highly recommend Aquascience as a provider."
"Everything arrived as expected. I'm happy.
Quality pump, not online junk."
A rep from Aquascience.net, AquaScience, has responded:
“Dear Ronald,
Have you checked your Junk/Spam folder? We sent you the tracking information on the 19th and it should arrive today the 28th. Please contact us if you have any questions.
Sincerely,
The Aqua Science Family”