"From what I have seen in other reviews this denting of the base of the Tank is common and perhaps an indicator to the manufacturer that their packaging is insufficient around that area. It was simple to straighten and will not impact the functionality, but still should not be."

"Took 2 weeks to get my violet light to me and I believe they'd stated 4 business days? When it's about safe drinking water ,I just can't do business with them again. Haven't opened the box yet,geez,hope it works?"

"I've struggled with awful well water for years -- It contains so much iron and manganese, it's orange. After discovering Aqua Science online, I chatted with Serina (one of the company's technicians) and e-mailed her my water quality report and other data. She looked everything over and e-mailed back her recommendations (Birm, Centaur carbon, and gravel for the underbed). I put in my order and received it in four days, even though the company is in Rhode Island and I live in California. The free shipping was a big help, considering the weight of the items and the distance involved. My handyman cleaned out the old, exhausted media and added the new stuff. As soon as we reconnected the filter, my water came out clear! I highly recommend Aqua Science and its excellent staff to everyone in need of water filtration products. "

"Order 100019895 haven't delivered yet. Email two times, no answer"

"fast shipping
products and advice that works"

"I always have a great experience when dealing with Aqua Science, they are the best in there field!!!"

" They were prompt and helpful on the phone , I received my products without hassle and with in a reasonable amount of time. Even the website was fairly easy to navigate. "

"DIY'er with no plumbing experience getting it done with help from Aqua Science."

"Very quick delivery. Impressive!"

"Never shipped item, customer service told me to f**k off. FRAUD BEWARE"

"Said I would get the pump by Monday April 15 or Tuesday the 16th.
Took delivery the 18th, order was made last Friday morning April the 12th. Asked for fastest shipping possible. Instead it was ground shipped. Overnight or second day shipping should be an option for good business. I would have gladly paid extra.

Sent a good pump, thanks for that. Motor made in China, I hate that. Will most likely opt for an American made motor next time.

Good luck fellas, you have an excellent web site, lots of good information. One of the best I've seen so far. We have 4 of these wells I (so far) would like to continue using you guys. But I want all my stuff - Made in the USA. (if possible)"

"The purchase was delivered earlier than promised. "

"great service fast shipping "

"Went online places my order, called the next day to verify an item was correct the way I was reading the description and the service rep answered all my questions. Order arrived prompt/timely manner. Awesome I definitely will order from them again. "

"she did everything but put the pump in"