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Verified
5/5

2019-02-07

Great to do busineess with

"Super fast shipping of water system , free shipping and great pricing , how can you beat that ?
Thanks guy's !
"

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Verified
5/5

2019-02-05

All around pleased

"Helpful on the phone, quick delivery, product was as expected. "

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Verified
5/5

2019-02-04

"Fast shipping and everything as described. Will have new pressure tank in in no time."


Verified
5/5

2019-02-03

Fast shipping/Great Products!

"I always order my water hose from Aquascience because I can count on them to get the order right and get it to me FAST! love their products"


Verified
5/5

2019-02-02

Fast service

"Everything I orered came as expected"


Verified
5/5

2019-02-02

My order was received without delay!

"My order was received without delay!"


Verified
5/5

2019-02-01

Skilled staff and a very effective product

"We had an iron and manganese problem in our well water and a terrible rotten egg smell. I called and spoke with a rep there and she asked smart questions, reviewed our water test info, and recommended a Greensand Plus system with aeration. I've installed it and it works perfectly - no smell, no taste, just pure clean water. The system was priced better than anywhere else on the web too. We couldn't be happier."

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Verified
5/5

2019-02-01

Great Experience

"Ordered the wrong part and they willingly and quickly refunded my money and I ordered the correct part. Quickly responded to email."


Verified
5/5

2019-01-30

WellMate pressure tank

"Exactly what I ordered, and packaged very well"


Verified
5/5

2019-01-25

Very Helpful Sales and Fast Shipping!

"Very Helpful Sales and Fast Shipping!"

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Verified
5/5

2019-01-23

received pump and controller quickly. Price Fantastic!

"Got here in just a few days, pricing was far below what the well and pump tech's wanted. It was worth paying another service call fee to come back and install the identical pump they wanted double for. Thanks Aquascience will use again and tell my friends about you."

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Verified
4/5

2019-01-22

Product delivered, good web site experience - however couldn't get a call back

"Called three times and left a voice mail for the "Internet Sales", I just wanted to confirm I was ordering the correct size for my home, as of this review no one has returned my voice mail.

I also have three outstanding tickets in their help center the most recent contact was over 120 days ago, another contact is about 130 days ago and the first is over 200 days old. This is contrary to what other reviews have said. Maybe because I live in Florida and they are based in Rhode Island.

After much research on my own, ended up ordering the product that I believe will suffice my needs.

It would have been nice if one of my 3 calls would have been returned, but as of this review, over 30 days since the first call they have yet to call me.

On the plus side, the order was filled quickly and I love the tracking provided by the website. Prices are the best I could find and the products are top of the line.
"

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Rep reply posted 2019-01-28
A rep from Aquascience.net, AquaScience, has responded:

“Hi Lonnie,

Thank you very much for bringing this to our attention. We're in the midst of going through some growing pains at the moment. We just sent you an email.

Pete
Aqua Science”


Verified
5/5

2019-01-21

Fast, easy, and what I ordered.

"I've been a "box store" guy for a while, and was not sure I wanted to order a $490+ large pressure tank online, but after reading other reviews about aquascience, I did it.

Order was shipped double boxed. Arrived clean and undamaged, and was exactly the product I ordered.

Now I'm back, ordering a second product from aquascience just because my prior experience.

Jo-schmo homeowner, multi-project "over my head in home repairs on the only place I can afford", with 2 kids under 7 years old, going grey and balding at the same time, but thankful I can try to do things myself before paying a professional because I royally messed up, yep...
"

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Verified
5/5

2019-01-21

Great package

"Excellent equipment and delivered quickly. I will use this company again."

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Verified
5/5

2019-01-19

Great customer service

"Great service and quick shipping speed."

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