"Really nice website, friendly staff, and fast delivery. Couldn't ask for more."
"Best business ever!!!! Customer service is off the chart!!!! Highly recommended!"
"It was the right product. Delivery was quick than stated. The price was the best I could find. Although I didn't use it, it seems the company was there if I had any questions on installing the pressure tank and tee manifold I bought."
"The entire purchase was smooth from finding the right well pump to the actual purchase itself. Delivery was exactly when they said it would be there from Roade Island to Northwestern Panhandle of Florida.
I would definitely purchase from them again
"
"Had what I needed and shipped it out the same day!"
"excellent seller delivered as expected"
"Received product on-time, well packaged."
"Easy to order off the webpage. Installed products and had plenty of expansion after putting sand and calcium in the tank."
"Everything that I ordered looks to be good quality."
"Product just as promised on time."
"My package was sent right away and at a great price"
"I ordered well tee Package from this company, they shipped the wrong item and was missing **** from the package they offer to give me discount and ship the replacement package normal shipping, after one week waiting i received my package was one item missing.
pressure switch was missing from my package, i called to complain they said we can send return lapel and refund your money after all this waiting time with no water waiting for my Tee order to arrive.
please don't waist your time with this company they don't value human time. "
"Had a very good experience talking to the technical staff about options. "
"Great product easy instruction to follow but it was missing one stainless steel nipple and the nut to connect the brin hose and the all the parts that go with that connection don’t know if they got lost in shipping one box was torn or they were just left out. "
“Hi there, please let us know if you still need the fittings. These come packaged with the brine tank and float assembly, but it is a small bag that is easily misplaced, either by us or in transit. I'm sorry for the inconvenience, please give us a call if we can help at all. ”
"This is the second experience I have had with Aqua Science in Wyoming, Rhode Island. Each person, Serina and Mary were very professional and ready and able to help solve my softener problems. They were willing to spend whatever time necessary, over the phone, to solve my issues. Their expertise was invaluable and recommendations exact. Unlike their competitors, who only provide email service. I will continue to purchase from this company even though they are in Rhode Island and I am in Florida. Thanks Aqua Science for the excellent service before and after the sale."
A rep from Aquascience.net, AquaScience, has responded:
“Sir, we made a mistake and shipped the incorrect product. We apologized, sent the correct replacement, plus credited you more than 25% of the value of the product for the hassle and delay. We do understand that the monetary discount does not make up for the lost time and lack of water, and offered to send a return label for a full refund because you were not satisfied with any other solutions. ”