"They did me great. I made a mistake during the ordering process. They fixed it and made me very happy. "
"very happy with all the help Serina gave me. She has the knowledge to help me thru with my purchase. very pleased with the results
"
"What an amazing Vendor with great brand variety, swift service and fast delivery. That's right - fast delivery! They didn't use some economy means of shipping because of it being offered for free. I also saved $72 on my WellMate Pressure tank, no rotten NY Sales Tax, 50 mile round trip to wholesaler and TIME! Aquascience is a no-brainer for my water related needs."
"Prices are great and shipping was quick."
"We’re goog will deal with them again"
"Good experience, good produce, good service."
"The staff was very knowledgeable about the product and answer most of my questions, but it took way too long communicate and make final decision."
"Purchased twin tank softener, acid neutralizer, birm filter and some accessories online. Excellent quality equipment at fair prices, fast shipment. Customer service is quick at response by phone. I will do more business with AquaScience in the future and I would recommend. I installed myself, so I can not comment on their personal onsite service."
"2nd order was equally good as first"
"Fast Shipping. Very quick response to question. Then followed through on the answer
Very Satisfied"
"I requested and paid for a specific pressure switch for our water well as part of a package set to (30-50) cut in-cut out, but I received a different pressure switch set to (40-60) cut in-cut out without explanation. It will make my day more difficult, however, it should work out fine with a few hours of fiddling around with some settings I think. :P"
"One item was missing in the first mailing. Second item was shipped overnight once we learned
it was missing in the first shipment. Two stars."
"I had two seperate purchases within a few days. One was a simple internet transaction where I ordered supplies that were competitively priced. I received the item in two days as promised. I needed help with the 2nd item. The customer service was fantastic. I ordered what I needed and also found out the item I was replacing was still covered under a 7 year warranty. They went out of there way to help me. I received the new item arrived the next day."
"Placed our order and it arrived within just a few days. Our water is back to normal again. Thank you for the quick shipping!"
"Great ordering and delivery experience. Very pleased with product! Highly recommend!"
A rep from Aquascience.net, AquaScience, has responded:
“Hello, I'm sorry you didn't receive your order complete initially. We strive to be perfect because every mistake costs us financially, and costs you inconvenience, delays, and potential costs. We do unfortunately make mistakes occasionally, and when we do, we try our best to make it right. We shipped the missing component next day air in an effort to do so. If you have any questions or need anything further, please reach out directly to Jeff at 800-767-8731 x106.”