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Product & services pricing
3.58/5
Chance of future purchase:
3.17/5
Shipping & packaging:
3.34/5
Customer service:
3.22/5
Return/Replacement policy:
2.98/5

Verified
5/5

2020-10-15

this place rocks !!!

"man, what a find, everything i was looking for, and then so many more things i did not know to look for, wait until my client sees this result !!"

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Ease of Use

Verified
5/5

2020-10-14

"This shopping experience was good."

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Recommend
Ease of Use

Verified
5/5

2020-10-14

only took a few min

"The website is user friendly and clear."

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Verified
1/5

2020-10-13

"The worst site I’ve ever ordered from! I tried ordering 2 Mission
Style corbels over and over on four different days, and was frustrated every time! Two corbels
at checkout, for unknown reasons, became four corbels, with no apparent way to delete them. Only on my fourth try (over
four days) was I successful!!

"

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Ease of Use

Verified
5/5

2020-10-13

Excellent choice of custom shutteres

"Excellent choice of custom shutters. Not real happy about a 90 day delivery window but with covid 19 I understand."

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Ease of Use

Verified
3/5

2020-10-13

Slow delivery

"The website is nice, easy to navigate, good prices and customer service is friendly and helpful but waiting almost 8 weeks for delivery and no updates leaves me less than satisfied. If inventory is low or item is backordered, there should be note on the website that delivery will take longer than usual."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-10-12

"Couldn't figure out how to get my 9.99 back for the samples that we ordered?"

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Recommend
Ease of Use

Verified
5/5

2020-10-12

Easy to manuever website

"The website was user friendly and ordering was simple. I would recommend this site to friends for house / construction items"

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Recommend
Ease of Use

Verified
5/5

2020-10-12

"Phone assistance was beyond informative and helpful!"

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Recommend
Ease of Use

Verified
5/5

2020-10-12

"christian- hepled me with a few questions... he was great."

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Recommend
Ease of Use

Verified
5/5

2020-10-12

Love it!!

"Great quality love the look would recommend!"

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Recommend
Ease of Use

Verified
5/5

2020-10-12

"Really easy to order the right products "

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Ease of Use

Verified
5/5

2020-10-11

"Easy process of ordering-"


Verified
5/5

2020-10-10

Return Customer

"Excellent Site.. easy to navigate. My order from 2015 was still on file , which allowed me to order additional shutters that will match the ones I purchased previously. "

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Recommend
Ease of Use

Verified
5/5

2020-10-10

"I am pleased with my overall experience but wish shipping could be faster. "

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Recommend
Ease of Use