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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2024-10-18

Easy

"Google search took me straight to the item I wanted. I chose the size, quantity and shipping rate. Checkout complete. One and done in under 5 minutes."

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Recommend
Ease of Use

Verified
3/5

2024-10-17

too many steps

"saved payment address and then had to do it all over again"

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Recommend
Ease of Use

Verified
5/5

2024-10-16

Easy to select shutters

"Needed shutter of various sizes. Site was easy to navigate and placed the order within minutes"

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Recommend
Ease of Use

Verified
5/5

2024-10-16

hot stuff

"found what I needed quick and easy"

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Recommend
Ease of Use

Verified
5/5

2024-10-16

Perfect!

"Easy to fin and price was right!"

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Recommend
Ease of Use

Verified
5/5

2024-10-15

Beautiful Lion’s Head

"Ordered a product for our front porch (Lions Head). Product is beautiful. Only issue is I had to go direct to Architectural Depot to obtain shipping notifications. Other than that very smooth and packed to perfection. Very pleased. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-14

Extraordinary

"Fast. Cost effective. Many sizes and style availability "

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Recommend
Ease of Use

Verified
5/5

2024-10-11

Beam me up

"Website easy to navigate once I got used to it."

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Recommend
Ease of Use

Verified
3/5

2024-10-11

Shutter sample expensive

"It would be great if the cost of the shutter samples were offset or even credited to the purchase of shutters."


Verified
5/5

2024-10-10

Beautiful Corbels this is our 2 set

"This is My Second Order love the Corbels "

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Recommend
Ease of Use

Verified
5/5

2024-10-09

"The shutters were really rich
in color and looks great on the house. Thank you for your service and prompt delivery. Toribio Garcia Jr.
"

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Recommend
Ease of Use

Verified
2/5

2024-10-09

Very Unsatisfied

"My order showed up quickly. But short one piece, also two pieces were wrong. Called to let them know could only talk to a machine. Finally transferred me to someone I could talk to was probably hung up on. Three times this happened. I'll call again tomorrow hopefully it will change."

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Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
5/5

2024-10-08

My Third Order with You.

"Easy to navigate website and plenty of options"

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Recommend
Ease of Use

Verified
5/5

2024-10-08

DiY

"Clear to read images true to product easy to complete transaction"

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Recommend
Ease of Use

Verified
5/5

2024-10-08

Great experience

"I had a great experience with product selection, chat assistance, and expedited shipping. The only thing that would have made me more enthusiastic about the product is if the 90 degree bracket was completely welded around the joint, otherwise the 90 degree stainless steel 2" x 8" x 8" brackets look and feel very sturdy. . "

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Recommend
Ease of Use