"I ordered 6 items 3 weeks ago and was told they would ship on 9/20. After multiple calls and emails with customer service I still don't have them, nor do I have an expected ship date as of 9/29. "
"Things went well except live chat was useless, no one ever showed up. Customer service on the phone was easy to reach and a fabulous representateve helped me."
"Hayley McCoy was great!
Very helpful."
"It was super easy to find my product and the size that I needed. Lots of selection. And the shipping was faster than any other site, including the manufacturer. But the cost for shipping was CRAZY!! $40 for even small items."
"Charles was super helpful with helping me ensure this was the correct product I was looking for"
"Searched the internet for new shutters, and found that you guys have the best product for the best price. Had new windows installed today, and now need these new shutters to compliment the complete package."
"Ordering experience was easy and efficient."
"After searching the internet for minutes, hours, days and weeks we found the Architectural Depot website the best use of our time and money. The biggest selection and easy to measure and shop for the DIY'er. "
"Found exactly the color and the sizes we wanted!!!"
"I ordered a door pediment; the afternoon of Sunday September 4th. I realized, later that day that I had ordered the wrong width. My mistake. I called them Tuesday morning at 8am, assuming they were closed on Labor Day, to change the dimensions. I was told I couldn't cancel the order because the material had already been cut. I paid with my VISA, and was told I couldn't get a refund. I told them to keep the product and refund me the shipping cost. This was a $400 mistake. I thought you have 72 hours to cancel any order. I'm contacting the BBB.
Randy Vescovo"
"Good price. Good quality. As advertised "
"Ordered and never received. Called 4 times to get an update. Each time told we will reach manufacturer and send you an email. Never followed through. Today I canceled the 600.00 order after 1 month of waiting. "
"Sample of product need for customer"
"Found what I was looking for and very easy website to use!"
"Great service. Wonderful quality product."