"Love all your products, very easy to find what I need, "
"Great place to order shutters. Only had one mistake and was shipped the wrong colored shutters. Customer service fixed it right away and shipped me the right ones! The reward bucks are awesome they have saved me money on future purchases made."
"Still waiting for my order "
"I keep getting " delayed shipment" notifications with the last being yesterday and yet nothing has shipped. I called and the rep couldn't tell me anything and said she would follow up with more information. now, several hours later, I have received no email and they have not replied to the email I last sent.
Now I am suspicious of this company "
"A little more time consuming than I thought, but they're beautiful!!!"
"You have great products and pricing. "
"Cool selection and presentation of options online. Great selection. Quick & efficient checkout. Can't wait to get the product for perusal!"
"Had a problem during checkout. Order in limbo. Called the phone number, got an automated assistant which did not know about the new order attempt. Called a second time, got Sales who felt that I should talk to Customer Service. Customer Service was clueless about how to help and wanted to send me back to Sales."
"Never received the product. Found it available from several other vendors at a better price and they actually had in stock and ready to ship. I won't waste my time with Architectural Depot in the future."
"We bought a Michael Healy crab door knocker as a housewarming gift for our daughter in law. It was good quality, heavy bras, beautifully finished, and delivered very quickly. She was surprised and very happy with it. "
"Ordered 3 standard size sets of shutters. Shipping date has been pushed back twice already. Customer service assured me they would send an email out inquiring and let me know. Never wrote me. We will see if the shipping date in the last automated email will be kept or it will again be pushed. I chose this company because they made me believe i would have my items in just a week or two. If i had known it would be this runaround i would have just ordered from home depot or lowes. Not impressed at all. Hopefully i get the shutters and they are worth the wait. "
"It is a pleasure to order at Architectural Depot. I can find what I need and get it quickly."
"My home makeover had me seeking out change, and not the same thing everyone else had. I found it here, and am anxiously awaiting my new shutters arrival, and the welcome change to the front of my house. "
"I received my shutters timely and undamaged. They look great and I had all the hardware necessary. I didn’t understand the process or why I was receiving emails from anyone other than Architectural Depot. I don’t love the third party vendors/processors. Also, I found the same shutters on another site and pasted the URL in the price match section but was never credited the difference as promised. "
"My items arrived on time and neatly packaged. Everything was just as described."