Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.11/5
Customer service:
4.17/5
Return/Replacement policy:
4.35/5

ResellerRatings
Verified
4/5

2024-03-21

Partial review

"I would like to select two thirds of the stars since I have only received two thirds of my order so far. Customer service is looking into it. Overall the supplies arrived as scheduled and they should suit my purposes. I appreciate that most of the packing material was not plastic, but the corrugated paper left many bits of paper fibers on the plastic wrappings of the supplies. Everything needed to be vacuumed before we could store the supplies. "

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ResellerRatings
Verified
4/5

2024-03-21

Nice frames, instructions lacking

"The company assumes we are all professional framers. My wood frame kit came with no directions. I found a video online which did not state that the inside wood support frame needed to be placed a certain direction. I at first placed it upside down and could not screw the screws in completely. A few instructions would have been helpful."

Pricing of products and services

ResellerRatings
Verified
5/5

2024-03-21

Excellent products

"Excellent products. Fast delivery. Thank you."

Likelihood of customers making future purchases
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ResellerRatings
Verified
5/5

2024-03-19

Wonderful products

"Quality merchandise great value"

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Verified
5/5

2024-03-18

Prompt delivery; first time order. Will purchase products from them again.

"It would help to have a slot on the lid to place a label. Otherwise, the archival boxes met my expectations. They will be used to store photographs."

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Verified
5/5

2024-03-17

Awesome!

"I found everything I needed to preserve my photos on Archival Methods. I called them with a question and they pointed me in the right direction and provided helpful insight."

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Verified
4/5

2024-03-16

Order large!

"I wanted boxes to hold newspapers I am saving, and I thought I ordered the right size. But, while the newspapers pretty much fit in the boxes, they don't fit in the protective envelopes. So I had to order the same thing, only a size bigger."

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Verified
5/5

2024-03-15

Great Customer Service!

"Archival Methods was very easy to deal with and provided great customer service."


Verified
3/5

2024-03-14

Packaging was a problem

"Because all the items were wrapped together and stacked on top of an archival box I had ordered, the weight of the other items caused the archival box to partially collapse into itself. The quality of all the items was good but I am disappointed by the damage to the archival box."

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Rep reply posted 2024-03-15
A rep from Archivalmethods.com, archivalmethods1, has responded:

“Thank you for letting us know about the damage caused by the way your order was packaged. We will be reaching out to you directly to replace the crushed box. - Angela”


Verified
5/5

2024-03-14

Fit my needs for 120 postcards

"There is no more room to add more post cards in the book. I enjoy the protective binders which adds protection from the elements. Impressed with photo mounts.


"

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Verified
5/5

2024-03-13

Very happy

"Easy to work with and items delivered were packed well. Happy with the item quality"

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Verified
5/5

2024-03-12

Always satisfied!

"As usual, my order was perfectly packed, and arrived quickly!"

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Verified
5/5

2024-03-12

Best Selection, Easy ordering.

"I found what I could not on other sites, including Amazon."

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Verified
5/5

2024-03-11

Great Products!!!

"All products were of high quality and delivery was fast!!! "

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Verified
5/5

2024-03-08

Archival binders and insert sheets

"Everthing arrived and was as expected - high quality binders and I'm so glad to get some precious memories preserved in them and out of an old album with broken spine and paper items already browning from non acid free backing paper.

Thanks!
"

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