"Well done. Shipping was quick and properly packed without excess. I was impressed all around. Having worked in the arts industry for the past 18 years, and working for some highly renowned artists, I can firmly say that I will personally be a retuning customer and will recommend your company to my clients. "
"Great product, fast shipping, would recommend."
"Ordering was easy, delivery was quick, packaging was great, custom mats were perfectly executed. Can one ask for more ?"
"Excellent
Well packaged for shippment."
"All was delivered in time and was just what I needed. "
"Delivery was quick and the product is what was described. I am very pleased."
"I ordered a portfolio 2 weeks ago and only found out today that it has been shipped, not in time for the event that I needed. It was not an out-of-stock item. This has not been an experience I had in the past, and was disappointing."
"The slipcase and matching albums; do an incredible job with protecting rare oversized items in my collection!
Nothing is comparable to the 11 x 17 size albums and page protectors
Shipping is FAST and packaging is INCREDIBLE "
"Don't screw it up, it just works."
"I purchased 2 ply bright white rag matboards. The price is good, and the presentation is excellent.
Shipping to Mexico, however, totally destroys the experience. The shipping price accounts for about 1/3 of the total cost of the mats. I wish you offered a cheaper shipping option! That would hugely help. "The United States Postal Service (USPS) offers multiple ways to ship to Mexico from the USA. First-Class Package International Service is the cheapest option available with a delayed delivery time of 2 to 4 weeks" (vs. about 1 week with your FedEx). It would be about 1/2 the price, which would be around $50.00 for this past order. Thanks."
"Perfect experience. Glad I found these guys. I needed specific separator sheets and storage to organize & protect family photos."
"The staff has helped us multiple times, and we will continue to give Archivalmethods our business, and recommend them to others."
"Just one phone call and fast delivery! Love the products!"
"Overall, I love the product. However, the packaging lacks. I have had dented/damaged product each time I have ordered from this company. There needs to be some sort of bubble or "cushion" put around the boxes. They are way too expensive to just be in a box and risk damage."
"Ordered the Large size gloves. None of the gloves were big enough to fit on my right hand and 1 glove of each pair was big enough to fit on my left hand."
A rep from Archivalmethods.com, archivalmethods1, has responded:
“Thank you for recent order and taking the time review your experience. We apologize for not notifying you that one of the items you had ordered was currently in production and there would be a delay in shipment of your order. As you have experienced in the past this has not been the norm. We will strive to do better in the future. If you are facing a deadline, please add a note to the order, send us an email or give us a call even if the item shows in stock as orders are filled as received and from time to time they may be still in production or awaiting arrival from an outside vendor. - Angela”