"Great customer service received exactly what I paid for and in less than a week from ordering and it was cheaper than Ebay "
"Purchased 2 items
A pair of woodland camo bdu pants “authentic”
A pair of green jungle boots, again “authentic”
The pants wouldn’t pass for civilian issue, and the boots were brown, not green
Do NOT buy anything, trying to return the items they want you to pay for shipping and a restocking fee for their mistakes. It is a severe headache and waste of money and time. I would love to post pics on this....."
"I would leave no stars-BEWARE DO NOT DO BUSINESS W/UNIVERSE IT IS SEARS GONE UNDER!! NO ANSWER TO CALLS FOR RETURNS--SENT WRONG SIZE.BAD BAD LEFT SEVERAL MESSAGES, EMAILS, AND NO RESPONSE! HORRIBLE IS BEING NICE SEARS SHOULD BE OUT OF BUSINESS FOR GOOD!!!!!"
"They got my money and my package was "lost" they don't want to refund it until they got the "lost" package with them."
"I ordered two jackets from Army Universe over a month ago, but they were never received. They still refuse to give me a refund for the goods I paid for but never received."
"Customer Service was helpful."
"got a backpack stool; which is great for our event. Thank you for your prompt service"
"I ordered a 2x-large shirt they sent me x-large shirt wrote to them, they asked if I can send image of mistake. I did that never heard back from them, I will never buy from them again. "
"ArmyUniverse issued a refund "
"This seller is HORRIBLE. I ordered patches from them on May 12th. I got an order confirmation with shipping info that was not valid, as the USPS said they hadn't received the package. Then, they said it was out of stock. We emailed back and forth NINE times, and a week and a half after the second time they said the item was expected to arrive, I finally got fed up and asked for my money back. The refund did come quickly. But, BUYER BEWARE!!!!!! Avoid at all costs!!!!!!!!!!"
"This store is terrible. Ordered a pair of hunting gloves for $6.99 shipping was $5.00 which I thought was quote high for the size and weight of the item but I ordered anyway. As of Feb 12th I still have not received the gloves and the store has refused to refund my money because I left negative but accurate feedback with Amazon regarding this order and their unprofessional handling of this issue.
I had to file a claim with Amazon and dispute the charge with my credit card company....more to come I'm sure.
DO NOT SHOP HERE!!!!!"