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Product & services pricing
0.84/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-07-24

Great Experience

"Prints arrived in an acceptable length of time. Items were packaged very well. The prints look fantastic and I have placed a second order for more. Very pleased!!"


Verified
5/5

2017-07-24

Awesome!

"I was a little worried about how the big canvas picture would arrive but it was perfect! The packaging was stellar and I was so happy it arrived in a timely manner with not even a single little flaw. A++++ for sure! "


Verified
4/5

2017-07-24

great fit

"next time will get regular frame and mat"


Verified
5/5

2017-07-24

AWESOME.

"Shipping was fast. thank you"


Verified
5/5

2017-07-20

"They answered all my questions when I had issues. Everything arrived on time
"


Verified
2/5

2017-07-20

Two Items missing

"Customer service send they would send out missing art the next day. Just to find out days later it was discontinued . When I placed my order which was large I asked it everything could be shipped together since it would be 30 different delivery days. The reply was sure no problem. Well 30 delivery's later it no problem. "


Verified
5/5

2017-07-20

Customer service was wonderful

"I ordered a print that was actually smaller than indicated. Completely hassle-free return. I would definitely order from them again. "


Verified
5/5

2017-07-20

Great painting

"My painting arrived on time and was free of defects. Ordered a painting for above my mantle. Painting is beautiful. I couldn't be happier and would recommend Art.com to everyone."

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Pricing of products and services
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Overall product shipping and delivery process

Verified
5/5

2017-07-20

Beautiful

"Order was back ordered, had it cancelled and got a smaller version with free shipping. Very happy. Canvas is our main living room piece. "


Verified
5/5

2017-07-19

Awesome service.

"Print professionally prepared and excellent framing. Shipment was perfect as well."

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Pricing of products and services

Verified
4/5

2017-07-19

my first go at Art.com

"Price was a bit on the expensive side. Process easy to use. Product quickly delivered. Packaging was excellent to protect the image. The dimensions of the image that I ordered were skewed by the irregular white border, meaning it was not useful for the space for which I needed it. The image is also...less than perfectly focused. I have seen the original of the piece I purchased and I think (but am not certain) that the original was more clear than that which I received. I admit, this would be odd, esp. given that the original is bigger than the image, so I may be wrong about that.
If I were to use the service again I think I would be more aware of what I was getting.
Thank you
"


Verified
1/5

2017-07-19

Sent a wrong item, and is not responding to customer service requests

"I've been trying to contact customer support, following the exact steps listed on the company's website. A response is promised between 24-48 hours, but no one has replied after 2 weeks. I've also tried chatting with customer support online, but they only copy/paste the same instructions from the website and do nothing to fix the problem. I have been asked to ship the incorrect item back at my own expense, which is absurd."


Verified
1/5

2017-07-18

Descriptions for framing are horrible

"You never know what you're going to get once you select your framing choice."


Verified
5/5

2017-07-17

Great Experience over and over

"I've ordered multiple times, and I am always happy. Happy to be a loyal customer. "


Verified
5/5

2017-07-16

Art.com

"They delivered beautiful prints to me. I have told many others about Art.com"