"I was a little worried about how the big canvas picture would arrive but it was perfect! The packaging was stellar and I was so happy it arrived in a timely manner with not even a single little flaw. A++++ for sure! "
"next time will get regular frame and mat"
"Shipping was fast. thank you"
"They answered all my questions when I had issues. Everything arrived on time
"
"Customer service send they would send out missing art the next day. Just to find out days later it was discontinued . When I placed my order which was large I asked it everything could be shipped together since it would be 30 different delivery days. The reply was sure no problem. Well 30 delivery's later it no problem. "
"I ordered a print that was actually smaller than indicated. Completely hassle-free return. I would definitely order from them again. "
"My painting arrived on time and was free of defects. Ordered a painting for above my mantle. Painting is beautiful. I couldn't be happier and would recommend Art.com to everyone."
"Order was back ordered, had it cancelled and got a smaller version with free shipping. Very happy. Canvas is our main living room piece. "
"Print professionally prepared and excellent framing. Shipment was perfect as well."
"Price was a bit on the expensive side. Process easy to use. Product quickly delivered. Packaging was excellent to protect the image. The dimensions of the image that I ordered were skewed by the irregular white border, meaning it was not useful for the space for which I needed it. The image is also...less than perfectly focused. I have seen the original of the piece I purchased and I think (but am not certain) that the original was more clear than that which I received. I admit, this would be odd, esp. given that the original is bigger than the image, so I may be wrong about that.
If I were to use the service again I think I would be more aware of what I was getting.
Thank you"
"I've been trying to contact customer support, following the exact steps listed on the company's website. A response is promised between 24-48 hours, but no one has replied after 2 weeks. I've also tried chatting with customer support online, but they only copy/paste the same instructions from the website and do nothing to fix the problem. I have been asked to ship the incorrect item back at my own expense, which is absurd."
"You never know what you're going to get once you select your framing choice."
"I've ordered multiple times, and I am always happy. Happy to be a loyal customer. "
"They delivered beautiful prints to me. I have told many others about Art.com"
"Mid June ordered a Photo conversion as a gift and the magnetic frame to go with it. The Photo was delivered but the frame was to come seperately? Its almost August and after 2 calls, the first of which I was told it was in the shipping process and never came. The second call I was told out of stock and will be shipped this Monday - shipped not received! Waiting to see how this turns out. During and up to this time nothing on the site or the agent in the first call advised me this was out of stock - for this reason they get a 2 stars and the last time I will use them. No offers to overnight - no credit - just this is what it is - too bad
Poor customer service and attitude. "