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Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.77/5
Customer service:
4.47/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2020-05-28

Quality furniture

"Ordered patio dining set that arrived in a reasonable amount of time, shipping was a breeze and all arrived undamaged. We love the patio set! Eat lunch and dinner every night outside since it has arrived. Would purchase again and fair prices! "

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Verified
5/5

2020-05-27

I love Article!

"Everything was very simple and well-organized. I received good communication leading up to my delivery. Delivery was simple. The couch itself is gorgeous and so comfy! I had a small complaint about one of the cushions and received quick, helpful customer service, as well as a replacement cushion cover. I would certainly shop at Article again and have already spread the word to many friends!"

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Verified
5/5

2020-05-27

Amazing Product & The Best Customer Service

"I purchased the Timber couch and it is so comfortable. The customer service really sold it for me though, I can't believe how much work they did to fix something that was absolutely not their fault with delivery. Most companies would just tell me to deal with it. Article has a lifetime customer. "

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Verified
5/5

2020-05-27

Awesome chairs

"Great chairs for a great price. Easy to assemble, very comfortable, and love the color/design. Very happy with my Article purchase!"

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Verified
5/5

2020-05-27

Trella Outdoor

"We purchased the Trella Outdoor set for our covered patio, and we love it! The furniture is lightweight, so I can easily move it around and the material looks like it will hold up well. Overall we love the look and feel."

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Verified
5/5

2020-05-27

Speedy Delivery / Wonderful Sofa

"We received the Article Sven sofa within 72 hours of placing our order. A competitor was going to take 6 weeks to deliver, so we kept shopping and found Article. Couldn’t be happier with the quality of the sofa, and it’s so comfortable and honestly a beautiful addition to our living room. We love it!"

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Verified
5/5

2020-05-27

Just found them and already blown away

"My wife and I had been looking for a new bed frame for over a year but never saw anything we loved. Then one day Article popped up in Google images for Modern Bed Frame and since then we have been hooked. Immediately ordered a King size bed, then shelving unit 3 days later and now about to order a dresser. I want my whole house filled with Article furniture. Delivery was amazing and set up was quick."

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Verified
5/5

2020-05-27

Best couch ever

"We've had the Mello Taos sectional for 6 months and it's perfect. Comfortable beyond belief and so beautiful. My dogs are all over it, so there are some scratches/stains but they wear in very nicely. We clean it about every 2 weeks with the recommended soap and have treated it with the recommended oil twice.
We have also recently purchased the gaba modular corner chair and ottoman and the matrix chair. Any customer service issue has been handled quickly and efficiently without any hassle.
"

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Verified
5/5

2020-05-26

Love!

"My chairs shipped within 2 days after I ordered them and the packaging was perfect. There was NO damage to the product at all!"

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Verified
5/5

2020-05-26

I love this store

"Easy to use website, clear, concise information and order process. Fantastic quality mid century pieces at a great price. "

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Verified
5/5

2020-05-26

Easy to do business with, quality products

"The browsing and ordering was easy thanks to the online chat folks. Delivery was scheduled with a good window and was contactless. The products are great and I am satisfied with my first purchase!"

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Verified
5/5

2020-05-25

Best online furniture retailer I have ever dealt with

"Dealing with Article was so easy. I used the chat option to order some swatches which they sent out very quickly. The swatches arrived in a very attractive folder with some additional info. When I contacted them to ask for another swatch, I asked if they could mail it without all the fancy and very pretty packaging since I had already received it and hated to waste the paper. The chat rep said he would request that for me and it did indeed arrive in a plain envelope no excess. I know that's a small detail but indicates to me that they take their customers seriously. The couch arrived 4 days after I ordered it in excellent condition. It's beautiful and I couldn't be happier with it. Would recommend them any day. "

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Verified
5/5

2020-05-25

Design, Quality and Customer Service

"We ordered 6 chairs, a lounge chair and a coffee table last April, and I have to say that all of the articles look fantastic and the quality is outstanding. We also had one tiny issue with one of the items, and the customer care we were offered was nothing short of exceptional. Highly recommend, especially for people who are hesitant to buy furniture online."

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Verified
5/5

2020-05-25

Amazing product and service quality!

"Everything from ordering swatches to decide the color and fabric to setting up the sofa after it arrived was a breeze! I was so impressed with the quality of product and service at Article that I will be a repeat customer! The article abisko sofa is a great low profile addition to our living room that is also spacious enough to double as a sleeper for one if needed. Fabric seems durable and the color is beautiful! I love the sofa and coffee tables I bought from article! ""

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Verified
5/5

2020-05-25

Best looking + best quality patio furniture I have been able to find!! IN LOVE!!

"Easy to navigate website/easy online shopping experience, amazing follow up regarding delivery, wonderful customer service when called in to confirm a question I had, awesome/friendly/helpful on time delivery guys (and ordered/delivered during Covid so they went above and beyond to ensure "Contactless Delivery"). I am not easily impressed and I have to say this was one of my best shopping experiences I've had in a long time - and we love the patio furniture so much we are going to order a couple more of the same pieces (stool + planters hehe) :) We purchased a outdoor patio sofa, stool, planters + coffee table and all are gorgeous/great quality/better than expected. I rarely take the time to review purchases (who has the time?) but this was too good not to share + absolutely want the company to thrive so I can continue to purchase from them! Ordered from Squamish, British Columbia, Canada. THANK YOU!!!"

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