"I had ordered the Seeschlacht Bei Lissa#ARTS619708. What I got was a "quick and dirty" interpretation of the original painting that paid no attention to details. The Austrian flags with Imperial coat of arms were painted like a child would do. All in all a big disappointment. Sloppy work."
" HORRIBLE EXPERIENCE --- STAY AWAY!!!
I bought a painting and - after waiting for over 2 months - it arrived damaged and shoddy (broken frame, spots of black oil paint on the canvas, globs of white oil paint).
Artisoo's policy specifically states they will take returns if the customer is not 100% satisfied. After going on for months with their customer support, they blatantly refused to take it back and routinely told my credit card company I didn't send them pictures of the damage or communicate with them, which I did (many times I referred to those pictures with customer support, but was ignored).
I repeatedly asked to return the painting, only to be told they feared customs - so they would generously offer me a tiny credit on a $300 product. Here is what they would write, as example:
"You know, it is not convinient for you to return the painting. And sometimes the package would be refused by the Customs.
I will apply to our company to give you a more better refund. I think you can like it. Thank you very much!"
I want to return it, not a "more better refund"!!!!!
Their paintings are of low quality and their morality is non-existent.
********** DON'T BUY FROM ARTISOO *********
I am now stuck, out hundred of dollars, because I was sent a broken, shoddy product and THEY REFUSED TO HONOR THEIR RETURN POLICY.
The "painting" now sits in corner in my basement, soon to be thrown out in the garbage. "
"The painting has turned out beautifully! All my questions and requests were answered and taken care of very promptly.
But I want to say that they use EMS to send my package, a little slow.
This is my first purchase from artisoo.com, and definitely will not be the last."
"One day, I was searching online for a painting to décor my bedroom. I saw the artisoo week deal promotion, the oil painting "Upside Down Ada" by Alex Katz, the price is so attracting, but I was wondering the quality of my paintings. Finally I order the painting by chance, the painting arrived yesterday, it is really amazing beyond my expectation, the brushstroke is in detail, I love it! I will shop around to find a beautiful frame shop to have it framed. "
" Hi, i bought Starry Night by Vincent Van Gogh on this online shop at $195 . it is a huge painting sitting at 36*23 inches and the detail is amazing. I've just hung this up in my bedroom and it sure makes for a great conversation piece. The color and brushstroke is so nice and it looks so real my friends asked me if i won the lottery. hah! I'm going to make a new order without second thought.
"