"Horrible. Ordered for a friend's wedding a name plaque including 6 letters. 3/6 letters were of picutures of letters, not the letters found in architecure.Plus, on closer exam one of the 6 frames was cracked. I paid approximately 80 dollars for this and when I called for a refund the Monday after the wedding (since I could not give our friends this piece of cracked crap) I was told by Joey in sales that I could get only about 41 dollars of the 80 spent back or I could replace it. Since I am no longer needing the gift as the wedding was passed I was told I can pay to ship it back and get 41 dollars back. When I asked to speak to the manager he said he was the manager. This thing looks worse than Walmart quality. Would never shop here again. Hope they lose their business. Cannot imagine how many folks they screw over. Also tried to tell me that this custom made. Pretty sure grabbing 6 frames off a shelf to send them out poorly wrapped for a customer to assemble in the order of the name would notbe my idea of custom quality!"
"Just received a gift/wine basket for my wife's birthday. I decided to let her open the box just now, even though her birthday isn't for a couple of days. Not only is this $15 bottle of Martini Rossi the Moet that I ordered, but the boxes are open on some of the food items, there is a bag of potato chips as well. None of this was in the description, and now I feel bad, because she asked me to see about sending it back. I understand business is about making money, but i could have made this basket for $100 less than what I paid. Are you all hiring? I want in on this scheme."
"Amazing customer service! Perfect gift set really happy with everything my sister in law loved it!!! Thank you Teddy for your quick communication, ability to solve a problem and will for sure be shopping with you guys again!! Thanks! 10++++"
"I love my custom sign made by ArtTownGifts.Com! The sign came out beutiful, and I recieved it promptly (with standard shipping!) and just in time for the holiday, too! Thanks Guys I really love it and I am sure my mom will, also!"