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Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2018-01-25

First timer

"The process to order was very easy. I look forward to following the tracking feature that was offered in order to keep track of my order. "


Verified
5/5

2018-01-24

Dell Motherboard

"Had exact OEM replacement with identical specs."

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Likelihood of customers making future purchases

Verified
5/5

2018-01-23

Excellent and Easy Shopping

"The website was very easy to navigate and the checkout process a breeze. If my product comes in good condition and I am satisfied with the functionality of it (as was said in its description), I will definitely be shopping here again!"


Verified
5/5

2018-01-23

Good customer service and easy checkout

"Good customer service and easy checkout"


Verified
4/5

2018-01-23

Easy to use

"The website was easy, explained what I was buying and check out simple."


Verified
4/5

2018-01-21

Easy ordering

"Easy and convenient ordering"

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Verified
4/5

2018-01-21

First Purchase from them.

"The Checkout process was excellent and stream lined. I felt comfortable with them due to being recomended from Google Shopping, and being able to checkout with Paypal.

However, I feel like the website felt like it could use a modern look to have a better look and feel to it.

I would say it was good overall.
"

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Verified
4/5

2018-01-19

Quick and painless

"First time purchasing through them, I'm hoping I won't end up with a bad product. Product page was straightforward and informative. Checkout process was seamless and en point. Reasonable prices and shipping rates. Will use website again for my tech needs. Thank you."


Verified
5/5

2018-01-19

So far so good

"Had the motherboard I needed, placing the order was easy, pricing reasonable. "

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Verified
5/5

2018-01-18

Good shipping options

"Vendor offers good rates for various shipping options. Items are always in condition as advertised.
"

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Verified
5/5

2018-01-17

Ascendtech Shopping Experience

"Easy to navigate website. Purchased several times over the years. Great company to deal with. Smooth checkout process."


Verified
5/5

2018-01-15

Order Experience

"Quick and easy to order, with concise instructions. Will be willing to order from again."

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Verified
4/5

2018-01-15

Solid Experience

"No problems navigating the website, looking for specific product, or checking out. Account creation at checkout is great."


Verified
3/5

2018-01-12

mONITOR

"Not yet delivered.
Would have given 5 stars but it's not clear what the warranty terms were. Only after searching every detail on the sale page did I figure out this was was a factory refurbished unit. This obscure detail was indicated in the item title (oemref) which I deciphered to mean "Original Manufacturer Refurbished" ... I think?
I also poured over the entire sale page looking in specifications etc. where this detailed information should be, but got skunked.
Nowhere in the body of the item description could I find information about warranty or condition to expect.

As the purchasing person for our office I buy a lot of tech stuff [99% new -not refurbished] and not being able to identify the warranty or condition was surprising as I deal with pretty much every major computer tech seller in the USA and usually this sort of information is clear and up front.
For example "open box / 90 days warranty".

For now I await Ascendtech to respond and clearly state what the warranty is and condition I can expect it to be in as OEMREF is not enough information.
"

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Verified
4/5

2018-01-10

Pretty easy

"Easy to find, just wishing you had flashlights!!"