"easy site to navigate, found what I needed order process quick and easy, completed purchase no problem!"
"Great phone support from sales staff
Very responsive
Quick and easy web site
Thanks"
"Located product quickly. Good details. Fast shopping cart and checkout. Paid for expedited delivery. Let's hope it arrives fast."
"I found the memory I needed very quickly by part number, check out was seamless and quick."
"Pretty plain and simple: Direct, clean and informational. Was really surprised to get a call from a 'live and professional' representative regarding the unavailability of an item less than a hour of checking out my online order on AscendTech, Inc.! Although NOT my regular 'go-to' for electronics, I will be revisiting more often with confidence. Thank You."
"Every step of the order was explained clearly. Checkout was simple. "
"Very easy to shop and find items"
"Used this site with the help of a relative who is a pc repair tech, and he showed me how easy it is to build my pc from the ground up with all the options I want and need at highly competitive prices. He said the "people in the know, go here." Looking forward to getting our new system.
*Update* Contacted customer support and got an answer within 24hrs. Good. Received system about 7 business days after placing order, to my door with signature required. Very good! Everything all set up, ready to go out of box. Only issue I had was that because I bought an upgraded GPU card, they disabled the built in plugs on the back and only enabled the new card, and it required a DVI cord that I didn't have. But my Tech said this actually saves us power and is a very smart thing to do, so can't complain. We got a red model exterior, and the fan has a red light that shines through the mesh side-looks VERY COOL. Looking forward to buying a laptop for myself now!"
"Easy site to navigate. I like the smaller thumbnails which makes more options or longer lists on the screen easy to see and navigate, unlike other sites. Check-out was a cinch, fast and straightforward."
"My overall satisfaction with AscentTech is great! The experience started with the ease of customizing my new PC - getting information about each item was VERY helpful in determining what specific item I wanted from a group. The checkout process was very seamless and quick, and it didn't take long to process my payment at all. I have never had a problem with their computers, technical support, or if a question needs to be answered by their staff. I look forward to dealing with them in the future, as my needs for computer parts and accessories change."
"This company is unbelievable. They sold me a broken computer that blue-screened 4 times in two days. I called tech support and they told me I should try to fix it myself. I sent it back and they charged me a re-stocking fee... on a BROKEN computer!
I called to explain that I shouldn't have been charged a re-stocking fee and the MANAGER of customer service told me that the tech team ran the computer for 3 days and it didn't blue screen, so I would still be charged the $85 re-stocking fee. I told her I had called Tech support about it and told them about the blue screens, so they know there was an issue. She essentially told me I must be lying since they didn't see it happen there.
I asked if she thought it was possible that the tech team just didn't use it in a way that caused the issue to show itself. She said, no that is impossible.
Unbelievable. My only recompense, now, is this review, which is going on every site I can find. What an incredibly ignorant way to run a business."
"very informative on their products, which lead me to make sure I had the right part. their prices are reasonable for what they are selling and the fact that they have an option to test the part before it ships was a nice feature"
"i need to make a computer under my budget...ascendtech easily maneuverable site made it easy... in seconds i now have the first piece in my build.thank you it was so quick.
james hartman"
"I found the website excellent! I was amazed at the parts that were there. I'll definitely come back."
"Easy shopping - great prices"