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Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-04-02

shopping for a motherboard

"easy site to navigate, found what I needed order process quick and easy, completed purchase no problem!"

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Verified
5/5

2017-03-30

My Experience

"Great phone support from sales staff
Very responsive
Quick and easy web site

Thanks
"

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Verified
5/5

2017-03-30

Fast Ordering Experience

"Located product quickly. Good details. Fast shopping cart and checkout. Paid for expedited delivery. Let's hope it arrives fast."


Verified
5/5

2017-03-30

Easy to navigate

"I found the memory I needed very quickly by part number, check out was seamless and quick."


Verified
5/5

2017-03-27

Acceding to a new online shopping experience with AscendTech, Inc.

"Pretty plain and simple: Direct, clean and informational. Was really surprised to get a call from a 'live and professional' representative regarding the unavailability of an item less than a hour of checking out my online order on AscendTech, Inc.! Although NOT my regular 'go-to' for electronics, I will be revisiting more often with confidence. Thank You."


Verified
5/5

2017-03-25

BJD

"Every step of the order was explained clearly. Checkout was simple. "


Verified
5/5

2017-03-21

Great Experience

"Very easy to shop and find items"


Verified
5/5

2017-03-20

Good Experience

"Used this site with the help of a relative who is a pc repair tech, and he showed me how easy it is to build my pc from the ground up with all the options I want and need at highly competitive prices. He said the "people in the know, go here." Looking forward to getting our new system.
*Update* Contacted customer support and got an answer within 24hrs. Good. Received system about 7 business days after placing order, to my door with signature required. Very good! Everything all set up, ready to go out of box. Only issue I had was that because I bought an upgraded GPU card, they disabled the built in plugs on the back and only enabled the new card, and it required a DVI cord that I didn't have. But my Tech said this actually saves us power and is a very smart thing to do, so can't complain. We got a red model exterior, and the fan has a red light that shines through the mesh side-looks VERY COOL. Looking forward to buying a laptop for myself now!
"

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Verified
5/5

2017-03-19

1st timer, not a last timer.

"Easy site to navigate. I like the smaller thumbnails which makes more options or longer lists on the screen easy to see and navigate, unlike other sites. Check-out was a cinch, fast and straightforward."

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Verified
5/5

2017-03-16

Another GREAT shopping experience

"My overall satisfaction with AscentTech is great! The experience started with the ease of customizing my new PC - getting information about each item was VERY helpful in determining what specific item I wanted from a group. The checkout process was very seamless and quick, and it didn't take long to process my payment at all. I have never had a problem with their computers, technical support, or if a question needs to be answered by their staff. I look forward to dealing with them in the future, as my needs for computer parts and accessories change."

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Verified
1/5

2017-03-14

These Crooks Sold me Broken Computer Then Charged me a Restocking Fee.

"This company is unbelievable. They sold me a broken computer that blue-screened 4 times in two days. I called tech support and they told me I should try to fix it myself. I sent it back and they charged me a re-stocking fee... on a BROKEN computer!

I called to explain that I shouldn't have been charged a re-stocking fee and the MANAGER of customer service told me that the tech team ran the computer for 3 days and it didn't blue screen, so I would still be charged the $85 re-stocking fee. I told her I had called Tech support about it and told them about the blue screens, so they know there was an issue. She essentially told me I must be lying since they didn't see it happen there.

I asked if she thought it was possible that the tech team just didn't use it in a way that caused the issue to show itself. She said, no that is impossible.

Unbelievable. My only recompense, now, is this review, which is going on every site I can find. What an incredibly ignorant way to run a business.
"

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Verified
5/5

2017-03-14

First time Buyer

"very informative on their products, which lead me to make sure I had the right part. their prices are reasonable for what they are selling and the fact that they have an option to test the part before it ships was a nice feature"

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Verified
5/5

2017-03-11

nice quick fix

"i need to make a computer under my budget...ascendtech easily maneuverable site made it easy... in seconds i now have the first piece in my build.thank you it was so quick.

james hartman
"

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Verified
5/5

2017-03-10

excellent

"I found the website excellent! I was amazed at the parts that were there. I'll definitely come back."

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Verified
5/5

2017-03-09

Easy shopping - great prices

"Easy shopping - great prices"

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