ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2013-04-06

"I hold AscendTech in high esteem for many reasons - but especially for one reason in particular. I respect and admire people who admit mistakes and fix them quickly and equitably. We all make maistakes - so that never surprises me. AscendTech communicates quickly, pleasantly, agreeably, and fairly - thus resolving an issue with grace and generosity. I will be HAPPY to do business with them again. In fact they are now in my Favorite Sellers list and I will be considering their listings before others. Furthermore, the items I purchased were in good working order, well packaged and quickly shipped. I am a happy camper."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-05

"My order from AscendTech, Inc. went very smoothly. The price was great with free shipping. It arrived on time in recycled package (saving our environment) with no damage. The device (replacement Dell motherboard) work great. If I had one complaint it would be that the boards HW Rev was note included in the description. I had a Rev 03 but received a Rev 01 but so far so good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-04-01

"Great product!!! Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-29

"Overall a very good experience. Product was received as advertised and in excellent condition. Shipping was by UPS ground which everybody knows is the slowest but it was free so it is all good. Would enjoy doing business again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-23

"Thought I was out of luck when my sons six year old computer fried the motherboard.I was hoping I could find a used one, that old, on ebay to save me from buying a whole new system. Well, luckily I came across a similar board from AscendTech for a pretty decent price for a used board. Not caring what it looked like or what came with it,I just wanted a working motherboard. I was totally surprised when the package arrived and it was a brand new board with all cables and drivers just as if I ordered it from the manufacturer. Excellent packaging and shipping as well. It's not that I like replacing computer parts but I do like knowing of a reputable place to get them when I do."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-03-22

"excelant and prompt service, hapy customer . . .thanks a lot "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-20

"Excelent Seller - Product as Described - Fast Shipping - Great Comunication"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-19

"I have purchased a few items from this company and always received good treatment as a customer. My last purchase was a motherboard which worked flawlessly from the beginning. A very highly recommended merchant."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2013-03-19

"I bought a laptop replacement motherboard from ascendtech. It was shipped promptly and and arrived safely. After installation it worked just exactly as I expected it to. I am happy with their product and I believe my customer will be happy too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-03-11

"The mainboard purchased was received exactly as described. The board was packaged well and the ESD bag was sealed with a sticker. There were no problems associated with the order, whatsoever."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-11

"great service, motherboard was as described. very happy with the service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-11

"Found exactly what I was looking for and it worked perfectly!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-03-11

"Although AscendTech asked me to write this review, I am happy enough with them that it will not skew my review. They provided a part that I really needed at a much cheaper price than anywhere else. Their shipping was free and the product arrived in two days from the next business day. I would gladly do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-10

"Great online shopping experience at a reasonable price and timely shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-03-10

"As always AscendTech has great prices and products, no problem here. Thanks AscendTech!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A