"This company does not clearly state that they deal only in used items. Bought a video card which clearly had a worn out fan which indicates that it wasn't even tested because it was unacceptably loud. Upon return shipping at my expense they did not fully reimburse my credit card ($12 short). The product was obviously defective and they know it yet kept my money. My advice is STAY AWAY from these people."

"I ordered a custom computer for 670 dollars. It arrived after 9 days. The computer was assembled nicely and the components were all excellent. It booted up quickly and I have had no problem. The price I paid for Intel-i5-2500 and 8GB RAM is a lot less than what I would have paid if I bought a PC from newegg or somewhere else so I am happy. Also after a week I sent them an email asking when will my order ship, and they emailed me back within few hours. Overall I am satisfied with my experience with Ascendtech and would recommend them/ "

"Ordered a replacement motherboard for a Dell D610; the first board was faulty, and they handled the RMA and replacement very smoothly. The second board arrived quickly and works very well. I'm extremely happy with the no-hassle customer service I received and the prompt replacement of the faulty part."

"I recently bought a motherboard from this company to swap into a customers dell. It started to boot, but then froze in the exact same spot every time, before I could get into the bios.
I put in some known good memory and processor with the exact same results. So, I send them an email explaining the situation and asking for an RMA# so I can ship it back for a replacement.
I get an email back from "Steve" saying it's a memory compatibility problem. I email him back explaining how this is the EXACT same board as the original one the memory came from and I even tried other memory just to be safe.
Steve emails me back with:

"I’m sorry, I’m not sure if your kidding or not ?
I don’t have time for a course in memory and how it works"

So I give ol' Steve-O a call and chew his ass out for a completely inappropriate and unprofessional email. He continues his condescending and arrogant behavior, but agrees to give me an RMA. He said they would test the board and if it tested good, they could send it back with "compatible" memory. I said fine and sent it back.

A few days later, I get an email from "Val" (a sarcastic and smug B) telling me the board tested good. So, I get the board back along with a $30 POS off-brand stick of memory. I open up the box and immediately can tell it's not the board I sent back. It had less scratches and missing a small sticker. And guess what...it boots just fine with my old original memory. These people conned me into buying memory I didn't need. CROOKS! A job that should have cost me around $60, ended up costing me $100 and took 3 weeks to finish.

STAY AWAY FROM ASCENDTECH.US"

"AscendTech shipped me two defective Foxconn boards that I tested with multiple memory modules and power supplies. I spent a week trying to get the systems to work, but unfortunately neither system would even POST. They said they tested the motherboards before it left their facility and took a generally combative stance against issuing a refund for the boards.

The claim of testing a sealed product came across as fishy. Why would they open a sealed product to be delivered to a customer? That alone could have resulted in improper handling that killed both boards. Also, in the following e-mail they said they shipped thousands of boards... So they're unsealing and testing every motherboard... this is not likely.

Buyer beware, this is a group making it on razor thin margins that would rather put the burden of defective products squarely on their customers than keep them happy."

"mobo worked perfectly. Fast and friendly service. Will buy from them again."

"RUN AWAY. DO NOT EVEN LOOK BACK.
Crappy Product. They put in used items and when they come broken, they blame you for it. I bought a $1200+ product and I am so sorry.
And not to say anything about the customer service. Worst customer service ever. They are in your face, aggressive reps. These people are better suited to a bouncing career outside a bar."

"Replacement Motherboard for a friend's eMachine. Quick service. Will look forward to future purchases!!!!"

"Excellent price, value and service. Will definitely go there again."

"Very good product and working very well."

"Ordered replacement motherboard. worked great. thanks "

"Purchased a replacement motherboard for a Gateway Laptop and it worked perfectly out of the box. Shipment arrived on time and packing was superb. "

"Hi, I bought a motherboard for a HP mini 1000 from AscendTech,everything was great,new as stated,good price,
shipped fast,packed well A+"

"I ordered a laptop motherboard for a Compaq V6101US. The price was great, about $100 cheaper than what other sellers charge for used/refurbished laptop motherboards. The board was packaged great, shipping was fast, and once installed, brought a dead laptop back to life! You can trust AscendTech for your hardware needs!"

"The Asus A8AE-LE motherboard that I purchased from AscendTech (to replace a bad board in a HP computer)was brand new and sealed just like they stated. The board worked perfectly and was shipping in a reasonable amount of time. A good source for hard to find, out of production parts."