"The website was very intuitive and easy to use. The prices were incredible. What a fun shopping experience!"
"Great discounts and additional 10%off was the cherry on top"
"Superb service. Good outfit to do business with."
"Looks like a beautiful jewelry piece. "
" I will check with the delivery time "
"really slow website :-(
hope will improve in the near future"
"Excelente producto y muy buen cobro"
"can't find the billing address"
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during checkout.The Billing address is asked when you add in your payment method. It auto checks that the shipping and billing are the same and if you uncheck the box, you will be able to add your address.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"I got a good deal thanks."
"With Ashford is always a good experience, never disappointed, an they 10% discount is always a stimulus to shop by they website. Thanks. XOXO. "
"I like the deals but would like to see more free ground shipping."
"Shipment is good and site is user-friendly"
"Fast— easy you use web site—great prices!!! Will use again"
"The site is very friendly. great variety of products. checkout is very easy."
"I have an account here but I can’t access it so I had to use the guest checkout. I kept clicking the forgot my password link but it doesn’t do anything and it doesn’t send anything to my email. Hope you can fix this. Thanks! "
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We recently launched a new Ashford.com website under a new server. It is taking time to run faster but we are working to get it faster.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”