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Product & services pricing
4.20/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
2/5

2020-07-09

Crappy web form

"Address input issues - I should not have to battle to spend money."


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Generally, when these issues occur, clearing your browser history, cookies and cache resolve the issue,

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-07-09

"Good good good good good!"


Verified
5/5

2020-07-08

"Good experience, except for the fed back "


Verified
5/5

2020-07-08

amazing easy website

"easy to navigate! great designs!"


Verified
5/5

2020-07-08

GREAT

"lOOKS LIKE A GREAT PRODUCT"


Verified
5/5

2020-07-08

ok

"fast, comfortable and optional"


Verified
5/5

2020-07-08

"Weekly deals are very good"


Verified
5/5

2020-07-08

good priority

"good price and deal for sunglass"


Verified
5/5

2020-07-08

Easiest check out amazing price

"Super easy check out and unbeatable price "


Verified
5/5

2020-07-08

The best website till now for big discounts goods

"I love to shop in Ashford and the price are awesome."


Verified
1/5

2020-07-07

none

"I tired to place this order 3 times today. Each time there were errors and it could get placed. At first it was showing free shipping and then when I finally was able to place the order it populated with a shipping charge."


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We do charge a shipping fee for orders under $99.00. is she is calculated after you enter your shipping address or login to your account.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2020-07-07

First time I've heard of you, I hope your the real deal

"I've been looking for a white watch to replace the one I broke a few years ago. Haven't found anything close to it until today! I can't wait to see it, if it looks like this when I get it, will change to 5 stars"


Verified
5/5

2020-07-07

"Easy to order, great value. I've had a bunch oh Invictas and I cannot wait to get this one!"


Verified
3/5

2020-07-07

"WEB site not accepting information. Had to input same data several times. "


Rep reply posted 2020-08-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-07-07

A+ Service

"Great Products and Fast Shipping"