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Product & services pricing
4.20/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-06-29

Somebody call the fire department cause Ashford got

"So excited that I found a my favorite brand thru your website!! Looking forward to buying more!"


Verified
5/5

2020-06-29

"I can't give a review because I have not received the merchandise. Overall ordering was an easy process. "


Verified
5/5

2020-06-29

"ur company always make me happy :)"


Verified
5/5

2020-06-29

The Place To Watch for Great Watch Deals

"Just another good buy from the good guys!"


Verified
5/5

2020-06-29

"good product
good service
"


Verified
3/5

2020-06-29

"Not much description on the product"


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We get our information directly from the manufacturer. We are always updating our listings when there is more information from manufacturer.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-06-29

"Great price and quality too"


Verified
1/5

2020-06-28

your website fall short on the payment process, big TIME, its ludicrously user unfriendly, all the rest of your site is awesome !

"took me like 20 minutes to buy watches on your site, paypal wouldn't work, your ashford checkout is a disaster, i couldn't change my shipping address (only showing my initials) !!! i hope i get this package...PS i have bought numerous watches from you, check my history, you need a refreshed payment processing protocole. thank you"


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. generally, when these issues occur clearing your browser history, cookies, and cash will resolve the issue.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2020-06-28

Great Deal

"Can't wait to wear them...thanks"


Verified
3/5

2020-06-28

"Clumsy checkout is not intuitive "


Rep reply posted 2020-08-05
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-06-28

there is some great deal in here and i cant wait to receive my watches i hope i will be very satisfied with it

"a lot of great deals here"


Verified
5/5

2020-06-28

"My husband have his 1st buying...STRONGLY recommended on your services!"


Verified
5/5

2020-06-28

Great deals

"I couldn’t resist this deal for 8.50 sunglasses by Kenneth Cole!"


Verified
5/5

2020-06-28

"Quick and easy. Excellent price!"


Verified
2/5

2020-06-28

Check-out woes

"Ashord check-out on-line order kept asking for shipping method without offering a clickable field. Remedied by going thru PayPal to order and check-out."


Rep reply posted 2020-08-13
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”