"Get product as described in website"

"shipping, speed, accuracy every experience from ashford exeeds my expectation"

"Sold me a product that doesn’t even exist on the manufacturer’s website! Back end customer service is non existent and has never answered my questions or resolved my concerns for the product I purchased. "

"I'm satisfied thank you
I will still wish you "

"Ordered 2 identical digital watches (different color), one did not even charged. As I called (via chat) to return the product, I was instructed to send an email to customer service along with... A VIDEO!! showing the problem. First, it shows complete disregard and lack of trust in a (repeat) customer (of many years who had never returned a purchase before). Second, beyond the fact that Ashford does not take the time to inspect and test a product before shipment, the burden is put all on customer's shoulders to do extra work and convinced Ashford of their poor processes (and product quality, in this case). Third, the poor agent I chatted with, is completely un-empowered to find a better solution, in light of the mess the company created, especially for a loyal customer; he could not "save the day" for Ashford and me. As a result, I am now returning both watches and will seriously consider changing vendors for the watches and sunglasses i regularly shop for, for my personal use; beyond this, I will certainly warn anybody of this horrible experience, which comes from a standing/formal process at Ashford, producing a dismal customer experience, (in a LUXURY market!!)"

"I love these sunnies. It was easy to order with Ashford. The product came in a safe package - boxed and in a safe case. The look is great - so is the price! Highly rec. this product and also Ashford - I am new to Ashford and this is a great start! Thank you!"

"I got glasses and they have a scratch on them. a scratch on the central part, in a conspicuous place. terrible."

"I have bought from the site several times and all have arrived in new condition and in their original boxes.
I would like to have direct shipping to the Kingdom of Saudi Arabia"

"I've bought many items from Ashford and always had good service. Strongly recommended."

"Found a pair of sunglasses I loved and placed the order, after a week I contacted customer service as I had not received a shipping notification, turns out they didn’t actually have them in stock to sell. I did get my money back, but probably wouldn’t purchase from them again as there’s not guarantee you will get what you order. "

"Great experience, Definitely I will do more business with Ashford in future. Thank you "

"My experience with Ashford couldn't go any smoother. Not only did they offer the best price on the watch I had my eye on but they also made the process and delivery as smooth as possible! Would not hesitate to use Ashford again :)"

"I love my new sunglasses, thank you "

"100% satisfied with my experience."

"Nothing but great experiences with ashford. They are quick to ship and the prices are excellent. So many items to choose from but they do sell out quickly so best to buy it if you see it. Never had any problems with any items. Really happy with the watches and jewelry that we've bought. Sunglasses are a popular item for us too. Definitely recommend them to anyone that wants good quality designer items at a great price."