ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.14/5
Customer service:
3.80/5
Return/Replacement policy:
3.86/5

Verified
5/5

2024-10-27

D&G Sunglasses

"Great experience for my first time shopping with Ashford."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-26

Good product

"That so good product and delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-25

Great Experience

"I'm glad I made my purchase with Ashford because it saved me 200 dollars. So glad I made this purchase with Ashford."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-10-22

Watch OK. Poor Delivery

"No information about the price you have to pay for the VAT depending on your country. A lot of difficulties to be delivered by UPS . Delivery was delayed everyday without being informed.
All was OK with Ashford.com
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-20
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hi, thank you for your feedback. As outlined on our website under "International Shipping," customers are responsible for any international taxes or duties. We sincerely apologize if this was overlooked. Thank you for being an Ashford customer, and we appreciate your understanding. Please feel free to reach out to customerservice@ashford.com with any other concerns.”


Verified
5/5

2024-10-17

Great deal on a great watch

"Bought a watch I liked and got a great deal on it. This is my 3rd watch from this seller and they have all been great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-11-30

Mario

"Best price online on Ashford watches
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

Great buying experience

"I needed this watch to match with a bottle green shirt for a cruise. It was a last minute decision. I was concerned about the getting it on time but sonce this was my first purchase with Ashford, I was concerned about the condition and authenticity of the product. Both exceeded my expectations. The watch arrived within a couple of days in great packaging and the original box, brand new. I have a few luxury watches. I plan to order here much more often. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-16

Accurate description and fast shipping

"It was easy to shop with Ashford and it arrived sooner than what I had thought. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-15

Excellent experience!

"Ashford had what I wanted and checkout was quick and easy. Shipped in a timely fashion and received in excellent condition! Very pleased with my purchase!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-10

Good

"It is a happy online shopping experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-09

Beautiful

"The Coach sunglasses I purchased from Ashford are beautiful! I received them in less than a week. I am very satisfied with my order. "


Verified
5/5

2024-10-07

Good quality

"Delivery was fast, and the quality of the product is excellent "


Verified
5/5

2024-10-04

Great review

"I ordered a watch from you, it's very cool, everything in the box is perfectly packed, cool and beautiful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-01

Beautiful watch excellent price

"Ashford has a nice selection of affordable luxury watches (some not so affordable, but that’s just for me) nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-28

Wonderful Experience

"Got my watch and I’m super happy with it. It is a Versace watch and it came with its certificate. Will buy again from here soon. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges