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Product & services pricing
4.17/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.16/5
Customer service:
3.80/5
Return/Replacement policy:
3.86/5

Verified
5/5

2021-10-04

a good price is nice!

"I purchased a swiss made watch with automatic movement through you for a very good price. I have done so previously, &vhave enjoyed the experiences."


Verified
5/5

2021-09-29

Good products!

"Easy to make an order, affordable prices. "


Verified
4/5

2021-09-28

Citizen MM

"Why is checkout thru the cart icon and not ready to read text instruction? Name, address, etc., entry took a little more seconds, but went ok eventually."


Verified
5/5

2021-09-24

great prices!!!

"cant beat them anywhere else and good quaility merchandise"


Verified
5/5

2021-09-21

Excellent Price and availability.

"I was quick and effective."

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Verified
1/5

2021-09-20

Used a card I always use....

"So for online orders I use "Cash App" 99% of the time and I have never had an issue. With Ashford, I placed an order for some sunglasses and a day or 2 later I received an email from them stating the order had been canceled because "They" could not verify me or the card....So, they canceled the order.
That being said, I ended up having a hold on the funds on my "Cash App" card for 3 days.
When I called them to see about how I could complete the order I was told that that order "Had been Canceled" and I would have to place another order online and try another car or Pay Pal.
To anyone looking to order anything from Ashford, I would suggest looking on Amazon. I found the same sunglasses at almost the same price and they took the "Cash App" card and I received the sunglasses in a couple days....
"

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Rep reply posted 2021-09-22
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Regrettably, all orders go through a verification process and our system has ossues verifying application like CASHAPP, QUADPAUY (ZIP), etc.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
2/5

2021-09-20

YOUR ADDRESS VERIFICATION SYSTEMS ****

"YOUR ADDRESS VERIFICATION SYSTEMS ****
WHEN I LEFT YOUR SITE TO GET A VERIFICATION NUMBER, YOU ERRASED ALL MY DATA
"


Rep reply posted 2021-09-22
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2021-09-18

niche

"de volumen alto hacia el caracter individual personal"


Verified
5/5

2021-09-18

Perfect shopping

"Last order came very fast"


Verified
5/5

2021-09-17

NICE ATCH!

"I was looking for a watch like this one, which I know will be a great timekeeper. The ordering process was not confusing & efficient - couldn't be any simpler."


Verified
5/5

2021-09-17

Great!

"Great company. I got my sunglasses for a great price. Originally $340, I got them for 100! Fast shipping and quality product. Everything was perfect."

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Verified
5/5

2021-09-17

Great

"Great experience will shop again"


Verified
5/5

2021-09-16

Rado watch

"The watch is of high quality and beautiful!"

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Verified
5/5

2021-09-15

Big opportunities

"Even a Swiss buys watches here…"


Verified
5/5

2021-09-15

Good Product

"I very like it. goood job"