"I am highly satisfied with my order from Atlantic Discount Store.

The order was quick and easy.

Right after i checked out I was downloading and installing my Excel 2016."

"I cannot get over how little I paid for my Outlook software, the support team directed me in the right direction to get my email setup.











Awesome Work!"

"I have been shopping for my Office software needs here for a few years, nothing but pleasant experiences!"

"Very professional support that quickly helped me with my issues."

"The software downloaded super fast and now I am using my Outlook 2019 software."

"I have been coming back to this company for the last 4 years for my Office software needs."

"The team was able to remotely install my Excel software for me!

They are very friendly and good at customer service!"

"Jeff was AMAZING in resolving my technical difficulties, he knew what he was doing and made sure my Outlook 2016 configuration was all set."

"Very quickly got my download and license key!"

"I am very happy with all the support and the amazing product i got!"

"They gave us great rates and made the process so simple! I will be getting more of my software from here!"

"I had to replace the Office 2007 installation on my old laptop and I got great support when it came to installing Office 2019.

My computer is now working better thanks to the great support."

"I had to upgrade my Windows XP computer all the way to Windows 10 and Atlantic Discount Store provided some of the best support i have ever seen or heard of."

"I spoke with Tucker in our chat below and afterwards he called me on my personal cell phone and as soon as I said hello he started screaming at me, told me I didn't deserve any help and then said F Off and FU! I had him on speaker phone and my whole office heard the conversation. As you can see from the chat below he did not help me at all, refused to answer my questions and yelled at me for something I didn't even ask about.
I asked him a question and he didn't respond for over 20 minutes. I finally said I would be reporting this to his manager and he immediately responded to me. It is obvious in our chat below that he is vindictive, angry and an absolute nightmare of a custom service representative, he goes out of his way to not help people and to waste their time. I emailed support twice about his behavior and never heard back so I will just warn everyone about the service you really receive from Atlantic discount store. Its unbelievable that they allow people like this to represent their company., I have spoke with Tucker on 2 occasions and both times were horrific, if he speaks to one customer that way how does he speak with the rest! For the record I have spoke to two women their that were absolutely wonderful but Tucker is not one of them, he should be FIRED IMMEDIATLEY!!! Info at 13:07, Jan 23:
You are now chatting with Tucker.
Tucker at 13:07, Jan 23:
Hello and welcome! My name is Tucker and I am your support specialist. What may I help you with today?
crytal at 13:07, Jan 23:
i wanted teh support email to atlantic discount store as their website is down
Tucker at 13:08, Jan 23:
Hi Crystal
crytal at 13:09, Jan 23:
I recommend the product to someone but they cannot access the site
Tucker at 13:11, Jan 23:
You are seeing the 404 or this person is?
crytal at 13:12, Jan 23:
we both are
crytal at 13:26, Jan 23:
??
crytal at 13:29, Jan 23:
Are you there?
crytal at 13:40, Jan 23:
Just another example of your unacceptable customer service i will be sure to forward this to your manager.
Tucker at 13:40, Jan 23:
What are you talking about?
Tucker at 13:40, Jan 23:
The site is working
Tucker at 13:40, Jan 23:
How are you able to open a chat if you cant view the website?
Tucker at 13:41, Jan 23:
I know what you are up to here
Tucker at 13:41, Jan 23:
You want us to fix your Outlook for you again
Tucker at 13:41, Jan 23:
and you are claiming that your "friend" cant view the website, when really its just you
Tucker at 13:41, Jan 23:
So take care
crytal at 13:41, Jan 23:
i am on the computerserviceguru website not the atlandicdiscountstore
Tucker at 13:41, Jan 23:
the software is installed
Tucker at 13:41, Jan 23:
We're not sorting your Outlook folders for you
crytal at 13:41, Jan 23:
It is me and a co-worker who is on the same network but a different computer
Tucker at 13:42, Jan 23:
That is your own responsibility
crytal at 13:42, Jan 23:
I am simply asking how i am able to get someone who i reccommend your product to, to access the website.
Tucker at 13:42, Jan 23:
Good day Ma'am"

"I always coming back back for more software. These guys are my software dealers and I cannot stop chasing the software dragons."