Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


ResellerRatings
Verified
1/5

2025-01-11

Shipping took way too long. Ordered December 2nd and it’s January 10th still no package. USPS still awaiting for item to be scanned.

"Id order elsewhere. Shipping is going to be wayyyyy faster. And the customer service isn’t the best. Takes 3+ business days to hear anything back. But even hearing back that early isn’t even remotely helpful. Takes a little over a week to get your question answered. eBay is way easier and better. "


ResellerRatings
Verified
5/5

2024-12-28

Audi A3 E-tron

"Found some all weather mats at Jim Ellis' Audi Parts for a price that couldn't be beat. They have some of the best prices nationwide that I've seen. "


ResellerRatings
Verified
5/5

2024-12-23

Ordered Floor Mats

"To be shipped. Easy experience."


ResellerRatings
Verified
5/5

2024-12-20

Appreciated the part fit confirmation via VIN

"Easy to use site. Appreciated the part fit confirmation via VIN"


Verified
1/5

2024-12-17

Extremely Delayed Shipping

"Was quoted a week for delivery, took two weeks. I offered to pick it up but they said the delivery truck already had it however USPS did not have it in their possession for another 5 days. I called several times and the person was extremely unhelpful. Just an overall unnecessarily complicated process. I also had to call the dealership for them to put the order in for the handle 3 days after ordering it online. Absolutely ridiculous "


Verified
1/5

2024-11-30

Credit Fail Verification If Not Matching Shipping and Billing Address

"What century are you living in? Your system cannot handle two different address between shipping and billing? I cannot even come up with another experience in online shopping where this has been an issue -- you are one of kind in poor quality and experience! Congratulations!"


Verified
5/5

2024-10-02

Too easy...

"...to lookup parts and then order. Great prices on OEM parts."


Verified
5/5

2024-09-15

Audi Q3 sun shade

"Guilty product that truly works "


Verified
4/5

2024-06-21

Payment

"Payment via PayPal is complicated"


Verified
2/5

2024-06-15

Your payment options ****

"No credit card option? Must use paypal? Then I fill out the forms so you can email me to "continue your purchase" and I got nada. So I finally had to go into paypal and make a username and password to get this thing going. I must really want these floormats! I thought it sucked and isn't commensurate with the current climate of technology. Should be much easier."


Verified
3/5

2024-05-28

"Was looking for a protective mat to also fit in the rear hatch of my Audi Q3 and was unable to find it on your website prior to placing my order online. "


Verified
5/5

2024-05-13

Thumbs up

"Good purchase experience "


Verified
5/5

2024-04-22

Thank You!

"My item was packaged was very securely. The process of buying and tracking once shipped was seamless. I will definitely be buying again!"


Verified
1/5

2024-04-08

Horrible system

"I ordered mats for the front rear and trunk of my car. The next day I received an email saying the order was canceled. So I reordered all three. 13 minutes later I got two emails telling me my order was ready to ship. So only the rear mats had been canceled not all three. I finally was able to get someone on the phone to cancel the whole second order I placed. I then ordered just the rear mats since the other two were about to ship. But I guess the man I spoke to went into the system and canceled all orders except for the rear floor mats because that is all that showed up to my house today. So no I have to reorder the front and truck mats... which are the ones that I actually needed the most and now will probably have to wait another two weeks.
So this most recent order is for the front and trunk mats. For the 3rd time. And this one is not off to a great start because I got an email telling me that the USPS label was made for these at 9:37AM on Tuesday April 9th.... it is now 8:26M on April the 10th and the packages have still not made it to the post office. This is absolutely infuriating.
"


Verified
4/5

2024-03-27

User f

"It was easy to find what I was looking for"