Product & services pricing
2.71/5
Chance of future purchase:
2.29/5
Shipping & packaging:
3.34/5
Customer service:
3.34/5
Return/Replacement policy:
0.00/5
ResellerRatings
Verified
5/5

2025-03-09

Excellent customer service

"I ordered floor mats for my new Q3. When they arrived, a parts department worker offered to prep them (cut excess rubber from mats) and install them in my car. I am so thankful for the helpful hand!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2024-12-26

Oldrokguy

"Started off somewhat challenging. Finally Audi MV finally resolved my issues and concerns"

Pricing of products and services
Likelihood of customers making future purchases

ResellerRatings
Verified
5/5

2024-12-20

Great Customer Memory

" Always personal service, with class and humor. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
1/5

2024-12-10

Reneged on their online order because they wanted to charge more.

"See title, not much else to add. Sketchy business, would not look to work with them in the future."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-09-17

Good price, fast delivery

"The all-weather mats were a good price compared to my local dealership. They were delivered in just a couple of days, in perfect condition. Communication from the store was great"

Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-09-17

Puchased an Audi S5

"Chris our sales person was helpful and did not put on the hard sell. I appreciated it. "

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-08-16

Awesome Service!!!

"Fast no drama service great staff"

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-08-03

Great communication and attention to detail

"Everyone was friendly at the dealership. My service writer was great. Full communication."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-21

Always excellent. Thank you

"Always polite, take time to answer questions, ready to check other items on request, great shuttle service, great job on my car, always do a great job on any device. If it weren’t for the great service and, customer service people (especially Monique), I might go someplace more convenient."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-18

Great Service and Care

"Dennis did an excellent job with service and patience in our new car sale. All the staff members were helpful and cordial - thanks "

Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-29

Five stars for a Q5

"The entire process was straight forward and seamless. One visit to test drive and look at options available and returned the next day to purchase. Very professional staff made the process very easy."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges