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Audio Excellence Inc.

2 reviews
2.50 / 5


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Product & services pricing
0.00/5
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0.00/5
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0.00/5
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0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2010-02-11

"ššššš 5 Star Seller.... Quick Shipping
Great prices..No upsell phone calls.
"

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Verified
1/5

2006-12-20

"Unless you are willing to purchase this merchant's extended warranty, don't both contacting this dealer. Here's my experience:
I received an email order confirmation upon ordering a VSX-82TXS from audioexcellence.com. After 7 days of no further word, I called and spoke with one of their representative. That conversation ended with the representative telling me that because I would not buy the extended warranty, he was cancelling my order. This is such baloney.

Upon answering the phone, the rep first said that the receiver would ship today or
tomorrow, and then was offered the extended warranty, as the manufacturer warranty would not be available. I told him I understood this, but
I declined the extended warranty offer.
Then he said I needed to send an email stating that I was aware there was no
Pioneer warranty. I told him I would do this, and was ready to send the note that minute. At that point, he said wait a minute, then came back on and said because he "just" received a
note from VISA/MC regarding problems with other customers, and he would not sell me the receiver
without an extended warranty, due to these problems with other cusotmers, and told me he was cancelling my order.

All I'm saying is that if you are looking to buy from this firm, add the cost of the extended warranty into their price, as their is no way you will get your product without buying it. Good luck.

"

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