"Although the above order has not yet been received Your website made ordering the two rugs required very straightforward. Thank you."
"Order despatched same day. Delivery service tracking was amazing, they kept us informed of the delivery and it arrived on time. This is my second experience with AU rugs and I would highly reccomend them."
"Delivered in reasonable time and rug looks great."
"Always happy with au rugs. Have 5 already"
"Ordering very easy -very quick action and delivery much sooner than expected. 2nd time usr and very happy with service."
"I had been looking for a rug for a while; most of the online stores had all the same boring designs. Then I found the AURugs website! Their site made it very easy to decide on purchasing, with their close up video you could easily see what you were ordering. I live in Australia and it was only after I'd purchased that I realised it was an American website! I panicked and emailed customer service who assured me they deliver to Australia. Their response time was excellent, given the time difference. I ordered my rug on Sun 8th Sept and it arrived at my home on Mon 16th Sept! America to Victoria, Australia in 8 days! I'm extremely happy with my purchase. the quality is great, I love the colours and I'm grateful for their excellent customer service who I had to email twice about different issues. Both times, responses were speedy and efficient. Overall, this was a good shopping experience. Highly recommended!"
"Thrilled with my purchase. This company made it easy to select using the camera and superimposing the rug onto my outdoor patio photo. They are reliable and delivery was as promised. Can’t speak highly enough of this company!"
"My Rug was better than I expected "
"A great selection of rugs wth reasonable prices."
"I have used AU rugs on three occasions. I have never had an issue and product has always arrived in a timely fashion.
Very happy with the quality of the rug and price."
"The website was easy to use, the online visualiser was very helpful and the delivery to Australia was quick. Thank you."
"The rug was exactly as described and photographed it was also rolled and not folded, meaning the rug arrived looking in great condition.
The rug was sent via the US but arrived within a week. Great rug, quick delivery. A great experience with AUrugs, thank you!"
"Easy selection as beautiful colours in the rug was exactly what I was looking for "
"Straight after ordering I read some negative reviews about the product and prior to shipping, we decided to cancel the order. I sent an email to AURugs Customer Support to cancel and got a positive response within 6 hours that the order was cancelled. I received a full refund of the amount paid into my bank account within 2 business days."
"The website was easy to use with lots of options and a large selection of shapes and sizes. Easy peasy!!"