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It was a great experience buying a ukelele from Austin Bazzar. The package was delivered without the tuner, cleaning cloth and CD, but since I contacted Mr Kayleigh from the Customer Service everything was all right. They did send me the missing items. The ukelele sounds great and I definitely would buy on this store again."

"I ordered some drum mics with chords and stands. Great products and great price. I had a minor issue with one of the stands not being shipped. The folks at Austin Bazaar kindly contacted me to let me know it was coming in a separate shipment due to a back order. I received it a couple of days later. Highly recommend for products and service."

"Once known more for price perhaps in the uncaring marketplace of huge retail chains: Austin is better
informed than most: excellent product selection-
and best yet: they can handle mistakes including their
own: its called "customer service". Would you rather simply return a half hearted product or keep the one you really wanted to begin with? Which one is real service?
A talent of the best? Or promises of returning all the rest? You decide! Most improved company of 2014- not just another Ebay vapor company partnership. ;) "business
is not music- but music is indeed a business". "

"I can't say enough about Austin Bazaar and their staff. I ordered an instrument back in January that was back-ordered from the factory for months. They kept me updated constantly on delivery and gave me other options as time went on awaiting my target instrument. They went out of their way to accommodate me in every way and even threw in some accessories to make up for the wait. Now that my order is complete, I am so blown away pleased with all they have supplied as well as their outstanding customer service that I wouldn't think of going anyplace else for my music gear needs.
One outstanding deal = customer for life.
Good show Austin Bazaar."

"My family bought an electric piano which arrived on time and was accompanied with a bench which was defective. My contacting Austin Bazaar was greeted with professional courtesy and the problem was remedied very quickly with a desire to satisfy. A rare but gratifying experience.
I certainly will recommend Austin Bazaar to family and friends."

"I was impressed the minute I made a purchase. The response, friendly manner and help were like I have never had at other merchants. Great going guys, keep it up. I know I will be with you in my future needs."

"We bought a instrument...was wrong color.
Austin Bazaar really went the extra mile to correct the scenario, including sending out a replacement the same day!
I was stunned at their professional behavior...MOST EXCELLENT!

Would be willing to buy from them again & again....

(Good prices, too!)"

"When I was ready to buy my first ukulele last fall, I narrowed my choice down online and then went in to Austin Bazaar's store so I could handle and try a few models. The folks there were great. They gave me space to explore and answered any questions I had. I chose a Lanikai LU-21 with gig bag, tuner, and polishing cloth. Had a ball with it. This summer I was ready to upgrade. After lots of online research, I decided that Austin Bazaar had a deal on a solid mahogany concert-size uke that couldn't be beat. Online I ordered the Oscar Schmidt OU2SW with accessory package. To my pleasant surprise, it arrived in a beautifully matching hardshell Oscar Schmidt case. I have found the instrument to be everything advertized and more. If you want one, you'd better act fast because as of this writing they only have two left.
I can't guarantee that every customer will get as great a deal as I got, but I am confident that you will get a terrific value for your money from Austin Bazaar."

"Austin Bazaar has excellent customer service. I had a question about a product I ordered from them, and the question was answered the same day by email, by a very friendly, knowledgeable representative."

"Austin Bazaar is all about customer service. I recently purchase a music stand and while unloading my equipment, I picked up on the stand and it broke. I had the stand for less than a week but the damage was caused by me. I contacted the Austin Bazaar about replacement parts which I was willing to pay for, but they sent me out a new stand in replacement with no questions. Thank you!!"

"Great service all around. I ordered a guitar with a floating trem bridge(Floyd style) on it and hated it. I managed to tune it after 15 minutes and went to play a new song in drop D rather than E standard and down tuning threw the other 5 strings off. Austinbazaar stood by the 45 day guarantee and sent an RMA and a return label. shipped it back, got refunded and ordered a new guitar with a hardtail fixed bridge. "

"Review saved as draft, coming soon."

"These folks are great! I ordered a digital piano and it arrived within a couple of days, packaged well so the piano was safe and sound, exactly what I was looking for. The price was better than I found at other places, plus Austin Bazaar threw in several freebies. Austin Bazaar is highly recommended!"

"Austin Bazaar has great customer service! I ordered a pair of drumsticks, and the package arrived with a hole in it and no sticks in it! I contacted Austin Bazaar and they said they would ship out another set of sticks as soon as I took pictures of the package so they could file a claim with the shipper. They did as they said I got the second package super fast. I would buy from them again and again! The sticks were a great price, and one of the only places I could find the model of stick that I use and love. Thank you guys again!"

"really a wonderful online experience, actually I stumbled across this Music Store by accident while looking for a graduation present for my nephew. I'm so glad I did because the people there are very friendly and very helpful, the service is the best I found by far. also the prices are the most competitive that I have seen. From research to purchasing and receiving my items, Ive had no problems at all in fact the items arrive in perfect condition much sooner than I had expected. I am very satisfied with the experience I had and most definitely will return for my music needs in the future or my nephews. thank you very much for your help the tracking was also extremely accurate. So hope to see you again soon thanks very much for all your help and the high quality items I purchased, my nephew will be very happy. :-)"