"The watch is great, but it was nearly impossible to receive it. They restrict all alternatives to being home to sign at the time it is delivered, so if you work normal hours, this is nearly impossible. I had to leave a note for the ups driver and he kindly called me at work and let me stalk him on his route so that I could get it. That means I had to leave work on the fly and hunt this guy down. AWS responded to my email about this two days later offering to allow t to be held at at the ups store (which was previously restricted) but by that time I had already gotten the watch.
Otherwise the watch is great and I got it for $300 less than anywhere else. "
"Had I known the restrictions on deliver, I would have never ordered from Authentic Watches. They do not allow UPS to hold for delivery nor to sign a form authorizing delivery. I missed the first 2 deliveries and stayed home for the third and final, but the UPS driver never knocked or rang bell, just left a note.
And of course Authentic Watches just closed for the weekend."
"In one word, AMAZING. Such a refreshing experience, knowing you will not be scammed. The watch purchased is a college graduation gift, which I would not been able to afford if it wasn't for The Authentic Watch Store. Thank you! I highly recommend this website to everyone."
"I paid for next day air shipping to receive the watch for a gift on time. It was shipped by ground and after a week I still haven't received the watch. I called customer service and asked if they could reroute the watch back to them and ship another by air. I was told that was the last one in stock. So I called back to see if I could order another one and was told it was in stock, and was obviously lied to previously. I was told they would refund my shipping cost, which never happened. I will never shop here again and strongly advise against it."
"Price was great. Ordering was quick and easy.
My only complaint is that when I ordered the watch it said "In stock - will ship today". I paid for 2 day shipping (this was on a Wednesday). The watch didn't ship until the next day which meant that it would ship over the weekend and the money I spent on the 2 day shipping was wasted. If there was a particular time cut off for when it would "ship today" that should have been displayed."
"I love my watch! The store shipped it quickly. The only downer was trying to catch UPS so I could sign for the watch. Otherwise, my experience with this seller was positive!"
"Watch came with a slight scratch on the glass. Not too noticeable but wasnt happy with it now..."
"Great looking watches, shipped to my house 2 days after I ordered them. Will definitely use them again when I need a new time piece"
"I placed my order on a Friday night and received my package on Wednesday. It was very hassle free. Authentic Watch Store offered the lowest price, free shipping and no taxes. AWESOME!"
"Even though the product was nice. The lack of customer service and failure to deliver when paid for made it an extremely frustrating experience. I would recommend using a different site and company to order through."
"I am happy with the watch, looks exactly like the image shown. The only thing I wasn't happy about was getting an email confirmation, it made me nervous. Although delivery was fast!"
"Fast shipping and great watch!"
"The order arrived on time and it was a excellent watch."
"Still have not received my package from UPS. They are stating they tried to deliver and they did not. I missed work for this package and they did not come and they are stating they did. They are stating that I can not pick up the package because you all have restricted it from pick up. UPS and I keep going back and forth resolving nothing and I still do not have my package. Finally received my package. Very much satisfied with the watch but the delivery method was awful. Other then that I would shop here again."
"When I received the watch the band clasp was broken. It was missing the locking pin. I tried to contact the store for four days and no one responded to my emails or phone messages. On the fourth day I reach the store. They wanted me to take the watch to a local jeweler to have it fixed. This was a present not a second hand gift. I finally insisted on returning the watch and they sent me an Return Authorization. Very bad customer support experience and poor quality merchandise."