"Quick delivery. Product received met all my expectations. Would shop with Authentic Watch Store again. Thanks."
"Did not have the item in stock after confirming order."
"All automated, so no personal interaction, but they listed the lowest price on the Web for what I wanted, had it in stock, I ordered on a Saturday, they shipped it on the next Monday and I had it by Wednesday, I think, free UPS Ground. So, if brick and mortar stores are wondering why they are dying...this is the reason. Would shop there again any time."
"I was sent a broken watch, when I called customer service to ask for a return or replacement, I was basically refused until I have the watch inspected by a watch dealer. So I called tissot customer service, they walked me through how to turn the watch on, the steps I had already performed, and confirmed that if that didn't the work, the watch was defective, so I called authentic watch stores service again, they said they wouldn't send me a return slip, that I HAD to get it inspected in person first. $25 later in cab fares (live and work in chicago), I went to an authorized tag Heuer/Patek Phillippe/IWC dealer, the service center looked at it, performed the EXACT same stepdad I had already done, and within 10 seconds identified that the watch was in fact broken. I immediately called authentic watch store back, only to find that they were closed at 4pm EST on Friday and had absolutely no weekend hours. Stuck with this $600 paper weight for another 3 days, after which I'm sure I'll have to fight with their customer service to get a return. Oh and I'm sure they'll impose their 10% restocking fee for me to return their broken watch and charge me for the return shipping. All in all an amazing experience! Do yourself a favor and steer verrrrrrrrrry clear of this cut rate thieving outfit..."
"Quick delivery, Quality products, Great deals!"
"Excellent product, quick delivery. This is the 2nd watch I've ordered from them in the last 6 mos."
"Good price. Fast delivery. Product arrived in perfect condition. No issues or reason to contact customer service."
"Watch was out of stock............................."
"The watch I ordered arrived quickly, packaged safely, and working perfectly - brand new and authentic Citizen dress watch. I've had it now for 3 days, and no problems noted."
"The website said they had the watch in-stock, and it would ship the same day. Two days later, I got an email stating they didn't have the watch and cant ship it. They cancelled my order."
"Great price, easy checkout, fast delivery. No complaints!"
"quick shipping and a the best price on the internet. "
"Fast shipping and wonderful product! "
"Authentic Watch Delivered as promised. The watch is beautiful and came in the original packaging and the price was incredibly reasonable. The only criticism is with UPS, the delivery company.
UPS indicated they would deliver the package on Friday between 4 - 7 pm. They did not come until almost 8 pm. I had dinner plans that night, with an 8 pm reservation, so I left at 7:35 and of course, missed the delivery. I finally received it on Tuesday night at 7:15 pm. The watch came 5 days later then expected and I waited for them over 3 days, changing all my plans. If I knew beforehand about how UPS works, I would have not made my purchase, unless AWS could ship using another shipper."
"I ordered the watch from Authentic Watch Store via Amazon. At the time off placing the order the item showed in stock and processing. The next day I received an email explaining that my order was cancelled because the item was out of stock. I feel they need to do a better job of having their stock quantities up to date. The saving grace is that I was never charged so that saved possible head aches."