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Verified
5/5

2016-09-05

Spot free relief

"Found this spot free water filter with you guys for real cheap and I am excited"

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Verified
5/5

2016-09-05

"Great service and products. I like the informative videos. Thank you"

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Verified
5/5

2016-09-05

"Prices are always solid and products are worth the money "

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Verified
5/5

2016-09-05

!!The Best

"Been buying from auto geek for years !! there great very helpful !!!!!"

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Verified
1/5

2016-09-05

AutoGeek Customer Server and Attention to Detail - Doesn't Exist

"For a company that constantly talks about how good their customer service is I can tell you from my first experience trying to get an issue resolved that they may believe their own hype but I sure don't.

I purchased a Rupes LHR 75E Deluxe Kit with extra-long cord (Their HD Option) and it arrived while I was out of town for work.

I only ended up using it once since I received it and noticed I didn't receive the one with the longer cord (which I had ordered). When I called AutoGeek Customer Service I was told It's not possible to return it for the correct one with the longer cord (which I had ordered) and there was no way to get the long cord installed and I could just get a $40 credit for the cord.

The whole reason I purchased the item from AutoGeek is because they sold the Rupes Polishers with the extra long cord (so I didn't need an extension cord).

Be very care when trying to return the item as they will give you an RMA# without any problem but when you read the fine print (which comes with your RMA#) you will see that if there is any mark on the original box they will charge you a 20% restocking fee along with an additional charge for the original shipping (if you received discounted or free shipping) against any credit you may have.

Buyer beware you have been warned.

I have been using GRIOT's polishers for over 10 years and can tell you hands down GRIOT's Customer Service blows Autogeek out of the park. I had a GRIOT's polisher go bad after a couple of years and GRIOT's replaced it on the spot no questions asked.

All I wanted from AutoGeek was to get the original long cord I had ordered and they weren't even willing to help me. I was willing to pay to ship it back.

I'm not sure where they're getting their definition of Customer Service but I can tell you I'm looking for a better vendor to purchase any future RUPES polishers.

I only picked 1 Star because no stars wasn't an option.
"

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Verified
5/5

2016-09-05

"Very good over all. I will probably be back again to shop for more products when needed"

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Verified
5/5

2016-09-05

"Your site works the way I'd like it to work."

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Verified
5/5

2016-09-05

Black fire glow

"Black fire products were recommended to me by my body shop, since using the product a few of my club members began to use it. Everyone is more than happy with the results."

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Verified
5/5

2016-09-05

Great people, great product selection, great prices. Wish the website worked a little more smoothly.

"I don't have the safety settings on my browser too aggressive, they're on the default recommended settings. Yet I found that when using Google Chrome the cart and checkout process frequently got hung up and I had to reload to get a response. I ended up using IE, so please excuse me while I go take a shower now ..."

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Verified
5/5

2016-09-05

"Great! Always good products."

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Verified
4/5

2016-09-05

Everything I need for my detailing business!

"Using the product from Autogeek has taken my detailing business to the next level. I have noticed a big difference in the quality of my work. It enabled me to offer more types of services and more satisfied customers. "

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Verified
5/5

2016-09-05

Autogeek.net is THE place for everything auto-detailing!

"I'll admit, it's tough to find things on Autogeek's website sometimes.
And, being a frugal shopper, the prices can be tough to swallow.
But these are trifling issues in light of:
Their vast selection of auto detailing product and tools...
The excellent articles in their knowledge base...
Their friendly and helpful customer service...
What are you waiting for?

"

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Verified
5/5

2016-09-05

"The search engine easily found the products I was looking for. The descriptions was clear. Easy to move to cart and buy. Shipping was reasonable. Web site was extremely fast compared to other sites."

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Verified
4/5

2016-09-05

3.0 Combo

"First purchase here. Bought the 3.0 combo because of Labor Day sale. Looking forward to see how well these products work."

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Verified
5/5

2016-09-05

Saving $$$

"Got the products I was looking for at the best price AND got a 20% holiday discount. Almost paid for my expedited shipping."

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