"Ordered struts, the site said they fit my vehicle but after trying to install them quickly realized they didn't fit. So I contacted customer service to get a return shipping label and all they wanted to do was argue and say that the parts fit. It wasn't untill I contacted the manufacturer then the next day I received the shipping label.
So I'm not very impressed"
"Autopartsway are quick and thorough. "
"good , fast, dollar wise savings , everything fits, quality pieces, you get what they advertise...... say no more!!"
"Simple - knew what I wanted for my car- ordered and days later was delivered - Thanks APW"
"Ordered an auto part paid for overnight air delivery. Received the part next morning not the part described online. Customer service was painful, took 1.5 hrs to get the situation corrected. Never was corrected to my satisfaction and just wanted my money back, will never purchase from them again and will tell my friends the same."
"I am very satisfied with my purchase , and will be doing my spare parts shopping from them and will recommend them to my friends and family members "
"Ordered two rear light circuit boards for an 04 Ram... perfect product, perfect fit, solved my ‘lamp out’ dong problem & awesome service!"
"The website is easily navigable and accurate. The wiper motor I needed was in stock, competitively priced, and promptly shipped."
"you are the best thanks for everything "
"There are significant local delays getting vehicles serviced, and in exasperation, we turned to the "do-it-yourself" route. Glad we did. The parts were readily available, good price, and came quickly. Two evenings later the truck is purring again. Very grateful you were there to help when I called to check whether the parts were correct for our vehicle.
Many thanks"
"All good but some trouble with credit card acceptance."
"ordered 8 spark plugs but I only received 4 - mistakes happen but the service was quick for other parts that arrived"
"Ordered a couple of parts, in stock shipping came 4 days awesome "
"Parts description was not specific about FWD only . After much back & forth She claims a vehicle specific search would have eliminated the choice I made but AWD FWD do not show up in search. Even the right choice has a mistake in claiming ABS one place & "N" in another"
"No issues, ac now working "