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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.44/5
Return/Replacement policy:
3.75/5

Verified
5/5

2021-04-28

On time and in Canadian $

"Very quick delivery, I orderd a Radiator on Tuesday and it arrived by Friday....
from Manitoba to PEI...
that's quicker that Amazon can do it.
"

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Verified
4/5

2021-04-27

Ask about what you will be getting.

"Initially the pricing was good for the product so I ordered on line. When the package arrived I saw that the bolts were not included. Without bolts the pricing was about the same as local suppliers. Time became a concern so I had to buy the same part locally with bolts included. Before buying the extra part I read the return policy for AutoPartsWay and was confident I could return their part. When I described the situation to customer service they also agreed to pay for shipping the part back to the warehouse.

If you order from AutoPartsWay make sure you ask what is included with your order. The photos on the website may not be accurate and there is no disclaimer stating that this may be the case. If they can confirm they are providing what you are expecting to receive then you should have no worries ordering from them. They provide online support which will respond to our questions within minutes. No need to stay on hold for long periods of time.
"

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Verified
5/5

2021-04-27

Window of

"I tried a window regulator repair kit from an offshore company a year or so ago. It consisted of some cables and nylon wheels and a spool. A few hours to install it and in about 6 months it was a birds nest of cables.
This kit from AutoPartsWay contained the whole frame assembly with installed cables, wheels, pull-ups etc. and ready to install. Took an hour to install and works perfectly. All parts were the same as the original factory ones.
"

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Verified
5/5

2021-04-27

Got the right parts and fast good service

"Thumbs up for the right parts and fast service"

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Verified
4/5

2021-04-27

Good Service

"They were helpful finding me what I wanted at a great price. Shipping was a little slow but not terrible "

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Verified
4/5

2021-04-26

Great Parts

"fast easy ordering, shipping is strange, ordered LH and RH lower control arms, they shipped separately 2 days apart.
ordered oem quality parts, strange one box had new bolt and nut for ball joint other box had none.

excellent price.
"

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Verified
5/5

2021-04-26

Gene M

"Fast as usual, quality parts"


Verified
5/5

2021-04-25

Great service.

"First time using , won't be my last. "

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Verified
5/5

2021-04-25

Great service

"Exactly what we needed. Service was great. Came quivkly"

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Verified
1/5

2021-04-24

Disgusted

"I ordered a few parts for my 94 jeep grand cherokee, I could tell some were the wrong parts. Diameters, lengths, and shape were wrong on 2 of them, and I ordered the wrong water pump. followed directions to return them, they replied saying I needed to send photos. returned email with photos, and that was the last I heard from them, no response. They have to send you a shipping lable, nothing. They stall to wait out the 15 day return policy is what I believe. Never again autopartsway, you have zero credibility. scam"

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Verified
5/5

2021-04-24

Quick delivery

"Got the parts pretty quick and packaged well.
Thank you
"

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Verified
1/5

2021-04-23

It was horrible !

"Just read my chat with you you will understand !"

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Verified
5/5

2021-04-23

Awesome

"Excellent fast fair price "

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Verified
1/5

2021-04-23

Part I ordered didn’t fit my vehicle

"I ordered a part which said would fit my vehicle only to not fit. My mechanic is very busy so by the time he realized it didn’t work my return time had expired. He managed to use a portion of the item to repair my vehicle however I lost money buying a part wasn’t a proper fit"

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Verified
1/5

2021-04-23

Unknown Charge

"Ordered a part and paid for it on my credit card , one week later a get another charge for something that I didn't order or receive. Won't order here again if they are billing for a product you didn't order."

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