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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.44/5
Return/Replacement policy:
3.75/5

Verified
5/5

2022-04-13

"Reasonable pricing and fast shipping"

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Verified
2/5

2022-04-12

no part

"I ordered a part from you waited 10 day still was not here , so checked to see why was told dont even have the part I ordered . Was told have wait 14 days to get my money returned"

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Verified
1/5

2022-04-08

Pay more, go somewhere else!

"Wouldn’t accept my credit card, called me because I supposedly didn’t respond to emails(I never got them) still didn’t get the problem resolved. Then I check the checkout and the 5%“discount” was added to my bill, not taken off. They finally canceled my order... I was relieved. Got a real bad feeling about this site. Use at your own discretion "

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Verified
5/5

2022-04-07

Great customer service

"We encountered a problem with my order and it’s was settled promptly "

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Verified
5/5

2022-04-06

Thumbs up!

"Good price, fit and worked great, shipped quickly."


Verified
5/5

2022-04-05

Perfect fit and fast shipping

"Perfect fit and fast delivery excellent service"

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Verified
1/5

2022-04-05

poor inventory control

"ordered parts that were in stock when ordered according to site but weren't and didn't know when they would be. Won't order anything else."

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Verified
5/5

2022-04-02

Good product and speedy delivery.

"Appears to be good quality, coated brake rotors. Very pleased with the purchase. Had them installed with no problem, and less expensive than I could get locally. Good job AutoPartsWay!"

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Verified
1/5

2022-04-02

If you expect to speak to anyone in a timely manner good luck !

"Two defective alternators
First one still waiting for refund or gift certificate
Second one failed almost immediately
No response from several emails
Unacceptable customer service
"


Verified
2/5

2022-04-01

Missed parts and no response beyond initial contact

"In my order they missed the door lock switches. I contacted customer support via the website contact page, and no response. After three days I messaged a live agent who said that once the warehouse looks into it I will hear back. It's been a week and a bit. I've had great experiences before this, but it kinda **** to, literally, not get what you paid for. "

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Verified
5/5

2022-04-01

"Easy and quick online service"


Verified
5/5

2022-03-31

Delivery was earlier than promised

"The parts were all exactly as described and to the right quality. When I placed the order, it was indicated that the parts would take several days to arrive - instead they came the next day!"

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Verified
1/5

2022-03-28

never got my order

"i ordered oil and it was paid but i never got my order."

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Verified
1/5

2022-03-26

Bad customer service

"Ordered 2 parts and they said my order shipped. Received only 1 part and I ordered approx 2 weeks ago
"

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Verified
4/5

2022-03-23

"Easy to use. I got correct parts. I think I will chose something faster
then standard shipping next time but very pleased
"

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