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Product & services pricing
3.00/5
Chance of future purchase:
3.00/5
Shipping & packaging:
4.00/5
Customer service:
2.75/5
Return/Replacement policy:
3.00/5

Verified
5/5

2020-12-11

Fast

"Nice and fast delivery, great condition of parts "

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Verified
5/5

2020-12-11

Wonderful Fit

"Great deal, prompt shipping, as good as OEM! "

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Verified
5/5

2020-12-10

good guys

"great parts, excellent price"

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Verified
5/5

2020-12-09

Excellent

"It was easy to locate and order the part i needed. It was sent to the shipper quickly."

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Verified
5/5

2020-12-08

Right part, every time, unbeatable prices.

"Every time I can't find a specific part thru my local parts store, I find it at Autopartsway for much less money. Best online store I've dealt with yet. Tons of stock, great prices, and a perfect fit every time."

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Verified
5/5

2020-12-08

good service

"AutoPartsWay.ca could not fill my order, so i bought the say part at Rock Auto for a cheaper price ."

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Verified
1/5

2020-12-08

Never got my refund after 3 months.

"Never got my refund after 3 months."


Verified
1/5

2020-12-08

Terrible

"After ordering and paying for a simple sway bar for my truck, a week and a half later I receive the following email from AutoPartsWay.ca
"This is to inform you that your order 1723534 has been cancelled due to the fact that our shipping carriers cannot deliver to your location, or you ordered an item that comes in a package of more than the quantity you ordered."
No other explanation?
I ordered a simple sway bar assembly???
Oh, and still waiting for my payment to be returned? It's been 9 days???
"

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Verified
5/5

2020-12-08

Great parts and Service

"Prompt shipping, easy website to order from and good prices. "

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Verified
1/5

2020-12-07

Terrible Experience

"I ordered about 900 dollars worth of parts, and they never came. It took me over a week constantly emailing and calling, just to find out something that was "in stock" on their website would never come to my house. I have a feeling that if I never reached out, they would have just kept my money. There area much better retailers that I will prefer going to, like Raptor Racing, or Summit Racing.
"

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Verified
1/5

2020-12-07

stay away

"I’ve ordered numerous parts before from these guys. But this last time wasn’t a nightmare. I ordered the wrong part within 20 min of me ordering the part i realized it was wrong and I spent 2 hrs trying to get a hold of someone to cancel it , well that didn’t happen , and by the time someone finally got back to me it was to late. So then the address del was wrong then it was held at UPS , then I was told it’d be at a ups store for pick up , never happen then it showed up at my door 5 days after the originally was support to deliver. Now I have the part , have to pay RETURN SHIPPING and have to PAY a RESTOCKING FEE. That’s gouging the customer in my mind . I’ll be hard pressed to buy from Autopartsway ever AGAIN. "

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Verified
1/5

2020-12-03

Refunds

"Take your money fast takes over a month to get refund on wrong parts sent not good business practices "


Verified
4/5

2020-12-04

Support both pre and post sale

"Ordering was easy, having an issue close to 2 years after was dealt with and a replacement product was suppled. Having post sales support is critical to the decision on where to source your parts. Thank you AutoPartsWAY.ca for taking care of your customers."

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Verified
1/5

2020-11-30

take forever to refund a cancelled order

"i ordered a part then cancelled the next day, that was 2 weeks ago, still waiting to be refunded, great when they make my card get interest on money they owe me, not impressed"

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Verified
4/5

2020-11-30

All good!

"Parts were right, everything fit, price was good."

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