"Some trouble with the website but great customer service."
"I ordered 5 items from them, one of the items had a quantity of 2, they only shipped one. It took 3 phone calls to customer service to resolve. First call they said they would expedite shipping and get it out to me and apologized for the error. Days go buy and no part so I call a 2nd. time and know they say it is on its way and it will be overnight shipped to me. 2 days later no part, this item is crucial to the entire order being assembled on vehicle.
Still no item so 2 days later phone call number 3 and this time they say there was a problem with the order and it will be over nighted to me, this call was on a Monday so today Thursday my "over night" shipment arrived. Four days to overnight an item? The package by the way was tagged "Economy Shipping" This company is a joke to work with and needs to seriously pull their heads out in regards to shipping and lies to the customer. I will NEVER do business with them again! "
"Excellet pricing and service. I made a mistake and it was handled professionally and quickly. I give these folks high marks and will certainly use them again in the future."
"Great experience, will definitely do business with AutoShepherd again. They had the correct parts, priced right and very quick delivery, the Trifecta of internet shopping."
"Original order was not what I ordered. AutoShepherd responded fully, promptly, and courteously. I was very impressed and will be a returning customer."
"This is an excellent company. Very responsive and extremely fast delivery. I made an error on my order. Robert Stout fixed it fast! This is how an e-business should work. AutoSheperd sets the standard for others. OUTSTANDING !!!"
"A pleasure to deal with. Got the item I wanted for a lower price, plus they offer a price match.. great savings!!! "
"This is my second purchase from AutoSheperd, both times were a very good experience.They are concerned with customer satisfaction,and that is a very good thing.I had fast shipping on
both orders.Will buy again.
bearwayne"
"Had a great experience working with Robert Stout. He gave me a great deal, better than his list and was great to work with. I will buy all auto accessories from AutoShepherd from now on!"
"Wow what an awesome site. Found the lowest price on the part I needed (a fuel pump), even lower than the "rock bottom price" of my usual car parts site. I ordered on a Saturday night and had it on a Tuesday! Ultra fast shipping and processing, great price. Product was brand new and exactly as described. Highly recommended!!"
"I got a great price on a good quality RAM clutch set. But it took almost 3 weeks to receive it, when it was estimated to be delivered in 5-7 days. "
"I have ordered from AutoShepherd.com on two different occasions and am thoroughly impressed.
Both orders were processed and shipped via FedEx surface the same day and arrived within two days.
I have NEVER received such excellent service!
Not only were the products ordered the correct parts, they were at the best price I could find.
I highly recomend this site.
ERG"
"Great Transaction - extremely fast shipping!! Very pleased with my order!"
"Very satisfied, best price i could find, delivered on time w/no freight charge. Will purchase from them again.
"
"This is my second order with Autoshepard and, again, I am 100% satisfied. Great pricing & quick delivery. I am sure thst I will order from Autoshepard again."