"I appreciate the way they care about customers and the service really good.
The only thing is that there is so many change in people who work there, that affects the relationship with customers in some ways."
"I went in for a nail fix and received great services. I have bought tires here also and although they did not have the one I wanted when I called, they sourced them and brought them in for a great price. I would recommend give this place a shot if you are looking for somewhere to go for tires. I have not used them for any mechanical work since I enjoy doing that myself."
"If I could give a negative rating I would
I was told that the Michelin tires that I ordered online were not at the store. The store manager told me the tires weren't good anyway and sold me a pair of Yokohoma Tires. I was told that I would get a $40.00 rebate for the purchase. Two months later - still no rebate.
When I got home, I re-read my receipt and saw where I was charged for a road side service package that I didn't want or need. I went to the website and read where the service is complimentary. Their "customer service" group was non-responsive and totally unhelpful.
I had to file a complaint with the BBB to get the money back for the road side service charge."
"The manager was very professional. he helped me understand what was going wrong with my vehicle and quick tips to help in the future. "
"Good service and friendly people "
"As always, the staff provides great customer service. I am very pleased with the work they do."
"brought my car in for routine oil change and tire rotation -- skeptical sometimes of the work different places do when it ranges from 20 minutes to 90 minutes for an oil change -- asked the manager if they rotated my tires and he said "yes - I believe so" -- the tech forgot to update my sticker and brought one out so I asked him the same question - he said "nope - didn't need it" and then elaborated on why -- whether or not they needed it may be subjective, but they didn't do it the previous oil change either and I didn't appreciate the lie. Seems like this location is hot and cold - some good, some bad - this was not a good one for me"
"I enjoy the friendly desk managers and the way they ensure great customer service. Auto Tire offers the most competitive prices anywhere."
"Greg and his staff are always amazing!!!"
"I had a coupon and the sales associate was trying to get me to pay more than what the coupon stated. "
"Quality service, fair pricing and friendly service personnel have kept me coming back and recommending relatives and friends to Auto Tire!!"
"Service was fast and friendly and they didn't try to sell me a bunch of stuff I didn't need. "
"Quick and easy! Inexpensive as well. "
"The guys at Auto Tire are really awesome. They all tell you all the work that needs to be done and explain it to in great detail. Prices are very reasonable also."
"Great customer service. I will definitely be back. :-) "