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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2024-10-24

Excellent

"Service is excellent and techs are very knowledgeable "


Verified
5/5

2024-08-21

Great job!

"We had a wonderful car buying experience. The staff was very helpful and great to work with, highly recommend them!"


Rep reply posted 2024-09-03
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for your kind words! We’re delighted to hear you had a wonderful car buying experience and found our staff helpful. Your recommendation means a lot to us. If you need anything else, we’re here to assist!”


Verified
5/5

2024-08-21

Great place to by a car

"Worked with Anthony and Christine and it was an absolute pleasure. Cars were ready for me to see and test drive, no pressure, no haggling and I left with the car I wanted at a good price .
"


Rep reply posted 2024-08-22
A rep from Auto Lenders, AutoLenders, has responded:

“We appreciate you taking the time to leave us a review. We're delighted to hear that Anthony and Christine made your experience enjoyable and stress free. It’s great to know you found the car you wanted at a good price. If you need anything else, don’t hesitate to reach out!”


Verified
5/5

2024-08-20

Very smooth process

"JJ was an incredible salesman. He was very knowledgeable. Very laid-back and got me the best deal I possibly could get."


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Your support means a lot to us! We’re happy to hear that JJ provided you with knowledgeable and relaxed service. We’ll be sure to pass along your praise to him. If you need anything else, we're here to help!”


Verified
4/5

2024-08-20

Giv my review a title? This is why I dislike writing reviews!

"I came into the store to buy a vehicle. There was one on the floor that was good. The salesperson suggested a ride which I did. On returning to the store I was told the vehicle was already sold and someone forgot to notify the salesperson.

Otherwise, the salesperson and the finance person did an outstanding job.
"


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for your feedback. We apologize for the oversight regarding the vehicle's availability and appreciate your understanding. We're glad to hear that our team provided outstanding service despite the inconvenience. If there's anything else we can do to help you find the right vehicle, please let us know.”


Verified
5/5

2024-08-20

My Cherry Bomb

"My son found the Mazda on your web site. I’m usually a Chevy girl. However, can’t say that anymore, I was in an accident on June 29. My Car was rear ended and the guy who hit me sort of gave a remorseful attitude. But he was getting annoyed waiting for the police. Long story short, his insurance totaled my car.
I bought a car from Carvana, but the car was damaged. So I didn’t take it.
It took 6 weeks looking. My son sent me the Mazda. I lived the color. I made an appointment but had to cancel it. But on Wednesday, I asked my husband to come shopping,
We pulled into Auto Lenders and Ryan came out to meet us. We talked and he pulled up the exact car I was carrying around. So I figured let’s check it out, Ryan left us to get the car after looking at my license and having me sign a paper, I was getting excited.
When he turned around the building, my husband knew that was our car. After driving it around the area, I knew it was my car,
We started the paperwork and I went back the next day to drive my car home.
Thank you Ryan Thompson for your help and conversation. LLRJ!
"


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for sharing your experience! We're delighted to hear that Ryan made your car buying journey smooth and enjoyable, especially after the challenges you faced. It’s wonderful to know you found the perfect Mazda and that you had such a positive experience with us. If you ever need anything else, don't hesitate to reach out. Safe driving!!”


Verified
5/5

2024-08-20

Number 4 car bought !!

"As always, very easy , no pressure experience Paul is professional and enjoyable to work with"


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for your feedback! We're thrilled to hear that you had an easy and pressure free experience with Paul. We appreciate your continued trust and loyalty. We look forward to seeing you again!!”


Verified
5/5

2024-08-20

Knowledgeable and helpful

"I like that they listened to my needs and showed me vehicles that fit my requirements and my budget. Not high pressure at all. Salespeople who cared, that’s not something you can say too often. I will definitely use them again. I would certainly recommend them to anyone I know who’s looking for a car."


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for your kind words! We're delighted to hear that our team met your needs and provided a positive, low pressure experience. Your recommendation means a lot to us, and we look forward to assisting you and anyone you refer in the future. Thanks again for choosing Auto Lenders!”


Verified
5/5

2024-08-20

Great buying experience

"No hassle, no BS, no back and forth.
If you said something, they respected it. Will return 100%
"


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for your positive feedback! We’re glad to hear you had a great experience with our location and we look forward to serving you again. ”


Verified
5/5

2024-08-20

Excellent Service

"Great experience finding the car I was looking for!"


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you so much for your kind words! We are so pleased to hear that you had a great experience with our team. Enjoy your new car. ”


Verified
5/5

2024-08-20

Great place to get a car

"No pressure relaxed place very helpful.would definitely get another car there. Very easy to work with.bought 2 cars there"


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for being such a loyal customer. We are so happy to hear that our showroom is a great atmosphere. We look forward to seeing you soon. ”


Verified
5/5

2024-08-20

Awesome service! Awesome car!

"Very friendly and helpful! "


Rep reply posted 2024-08-22
A rep from Auto Lenders, Reviewer619075972, has responded:

“Thank you for sharing your experience with us we are thrilled that our team was so helpful. Let us know if you need anything in the future. ”


Verified
1/5

2024-05-25

Stay away

"We were waited on by Dave. He was helping someone else so didn’t get our trade in car key and I had to drive back. They lost my title of my trade in. My car needed all new breaks and rotors 2000 miles in. Who sells a car like that? Dave does. I do not understand how this place gets any good reviews. They were all unprofessional."


Verified
1/5

2024-05-20

Buyer beware

"Bought a vehicle and after seeing it in the sun wanted corrections made. Dave (my sales rep) got angry over my bringing the car in and waiting while they buffed out scratches. I was told by sales manager that they had a guy that could work miracles. Got the vehicle back with cuts in rear seats (after calling Lexus I learn previous owner had a certified warranty so it is no likely they would trade a vehicle with damage they could have gotten repaired for free). Even worse, the rear rim had a gash and the vehicle had holograms from the buffer, so they made the car much worse. They said they would have the rim repaired but did the cheapest repair (they smoothed it out and painted it). The car was returned with an obviously crooked repair and told me it could not be filled in. That was completely untrue. While they did pay for the detail to remove the holograms, I am left with rips in the rear seats and other things that look more like deliberate abuse. I will caution any buyer to take detailed photos of before and after any service and immediately after purchase. Personally, I will never buy a vehicle at Auto lenders again! Although I get a free oil change, I will never trust my vehicle to them again. I will go elsewhere and get the oil changed. This has been the absolute worst car buying purchase, EVER!"


Verified
5/5

2024-05-18

Perfect PreOwned SUV!

"About two months ago I got serious about upgrading from my 2013 Hyundai Santa Fe. I liked it, but it lacked all newer safety features. I asked to my mechanic about pre owned SUVs and he immediately suggested I go to AutoLenders. At my first visit with Ross Kauffman, I made it clear that I was shopping, not exactly sure of what I wanted beyond a hybrid, or what it might cost, and not larger than my Santa Fe. He was professional, most helpful, no pressure, as we looked online at various options, realistic pricing and mileage considerations. He also mentioned that what I see today might not be there tomorrow. We were in touch over the next few weeks. Still no pressure. I liked the Toyota Rav4 hybrid, but also learned about plug-in hybrids (PHEV) an even better option for my needs. Hyundai has a Sant Fe PHEV, there was an attractive, affordable, low mileage 2022 on the Princeton lot, so it was decision time. Making sure my very petite daughter was comfortable in the passenger seat, I met with Ross for a serious discussion. He described the SUV, safety features as well as all the bells and whistles with the Limited trim, and said I could drive it home that very day! I hadn’t bought a car in twelve years and I dreaded any negotiations where I might feel I could have done better. Ross said the price listed online is the price, very straightforward and still no pressure. We discussed trade in value of my Sant Fe, down payment, warranty and financing. The transaction was complete in a matter of hours! I’m really enjoying my new SUV, around town as an EV and on a long weekend in Vermont in hybrid mode. Ross has been most helpful with minor issues after purchase, and I am very satisfied with the entire experience! I have already recommended Ross and AutoLenders to several friends, and should I ever need another car I will definitely be back.
"