"I was shopping for a car and visited a couple of local dealers. Being disappointed with the unethical car dealerships in Atlantic County I went to Auto Lenders in Egg Harbor Township. Going to Auto Lenders was the best choice I ever made in a car buying situation. From Anthony in Sales and their amazing Service Department I could not be happier. I would recommend Auto Lenders in Egg Harbor Township to anyone in the market for a car "

"Went to the Auto Lenders in Exton, PA (about an hour from my house) on Friday, 2/16/24 (11am) to test drive a 2021 Jeep Wrangler Unlimited Sahara. Our sales agent was John S. My husband and I drove the Jeep and immediately noticed a loud whistle/small blender sound whenever we accelerated. When we returned to the dealership, we immediately questioned John about the sound because this would be the 5th Jeep that I would own and my other Jeeps never made this noise. He said that it was a different type of engine and once the car warms up that noise will go away. We took him at his word and I made the decision to purchase the Jeep. My husband left and I stayed behind to complete paperwork, etc. I met with the Finance agent and went through signing all of the paperwork and towards the end he tells me that they owe me an Inspection. I immediately questioned why the Jeep wasn't inspected already and they told me that the Jeep came from NJ and that I would need to return to Auto Lenders within 7 days to have the Jeep inspected. I told them that was not going to work and that I wanted the Jeep inspected that day. I had already been there for 3 hours and now I had to wait for them to squeeze in the Jeep for inspection. 2 hours go by and the Service guy comes out and tells me that the Jeep passed inspection but that I would need to come back out to have tiny cracks in the windshield repaired. I was not happy as these imperfections and inspection should have been done before I purchased the Jeep. They knew I was coming out to see 3 of their cars. They told me the windshield guy would be there on Wednesday and to bring it then. I told them I have to work and that arrangement was not acceptable. I asked to speak with the Service Manager and he was not there and the Service guy said he could get the Sales Manager. I walked out to the Sales Manager's desk and began to explain the situation and he interrupted me to introduce himself to me. I stopped him and told him that we had met already. In fact, he was the first person my husband and I saw when we arrived that morning and he came up to us to introduce himself knowing my name since I had made an appointment. When I told him that, he asked me if I was sure and I said well, it was 5 hours ago so maybe you forgot. Anyway, after going back and forth a bit, he told me that he would have someone come to my house on Wednesday morning to pick up the Jeep and have it repaired and would return it afterwards. The Sales Manager told me that John would contact me on Tuesday to arrange the pick up time. I was satisfied with this arrangement and went home with the Jeep. Since I live about an hour away from Exton, the Jeep had plenty of time to warm up but it continued to make the noise that I had questioned John about. When I got home, I immediately sent an email to John that the Jeep made that noise the entire way home and that I wanted the noise checked out when they repaired my windshield. He responded via email that yes of course they will take care of it. I left the Jeep parked in my driveway all weekend and did not drive it at all. John emailed me on Monday morning asking me to call him. He needed a copy of our car insurance card with my name on it which I immediately forwarded to him. He also asked where my husband and I like to eat because they wanted to give us something because they felt bad. I told them that wasn't necessary and he said they were going to do something for me. I never received anything. Tuesday comes and I haven't heard from John about the pickup. I call and leave a message on his voice mail. I never get a return call and I call again. I was told that John had left for the day and I ask to speak with a manager and Tye(?) Jones, who tells me he is the General Manager, returns my call. He assures me that someone would be picking up my Jeep the following morning and I tell him that they also need to check for the source of the noise that I had heard on my way home that Friday. I get an email (7am) from John the next morning (Wednesday) telling me his team would be picking my Jeep up early that morning, which they did. At the end of the day, Tye calls to tell me that as they were fixing the cracks they noticed other defects in the windshield and that they agreed to repalce the windshield but that it couldn't be done until Friday. I told him that was fine as I still had my mother's car and hadn't driven the Jeep since I brought it home that Friday. Friday comes and I have not heard from anyone at Auto Lenders. Keep in mind that all of our communication thus far has been either through my cell phone or email. When I get home from work, I realize that service guy called my house phone at 2pm telling me the windshield was replaced and asking if I was picking up the Jeep or were they returning it. At no time had I ever given them my house phone number to communicate during this whole fiasco. I called John as soon as I heard the message and they were closed for the day"

"Took the car home and the next morning the engine light came on the dash board. Call Auto lenders and said to bring it in two days from the day reported. Brought it in and it stayed for a good part of the day until they found the problem. Then we picked up the car and was told to bring it back the next week to replace the faulty engine light. We paid immediately when we ordered the car and paid the total amount with a certified check, We should have been told to bring it back immediately so they can locate the problem, instead we had to wait one and one half weeks to get it repaired. We showed good faith by paying the total amount with a certified check, but they did not give us prompts repair service...
TODAY'S DATE IS FEB 28, 2024 AND THE CAR HAS BEEN BROUGHT BACK TO YOU 3 TIMES AND WE MADE ANOTHER APPOINTMENT FOR A NEW PROBLEM FOR MARCH 5TH FOR ANOTHER PROBLEM.
I HAVE RECOMMENDED AT LEAST 4 FRIENDS AND RELATIVES TO BUY FROM YOU BUT THIS PARTICULAR CAR IS A ""LEMON""?? I WILL HAVE TO RETHINK RECOMMENDING AUTO LENDERS TO ANY OTHER PEOPLE!!!
"

"Great communication and dialogue skills . Attention to details and delivered what was promised . Thanks John Rayser for you commitment."

"5 STARS if not enough..!!!!! The entire TEAM at Newtown Sq was amazing."

"This is our fourth time buying from Auto Lenders in Voorhees. Last week Reggie was our sales person, he did a great job (actually took time while we were test driving a car to find a better car, lower miles, for us). We have had AJ previously, also very good. Lew, the Manager and the rest of the staff took very good care of us.
Highly recommend them (and I have to friends who have also purchased from Auto Lenders) but "

"The salesman was very good. Took time to explain everything "

"I was in a desperate need of a new car. The sales team Manny & Scott went above & beyond in helping me in this matter. "

"The salesman , Reggie, i had let me drive as many cars as i needed to find the perfect car Which i did "

"We could not say enough about how positive our experience was at the Princeton location. Words to describe this experience include professional, friendly, honest and efficient. We highly recommend Dalla. He was fantastic from start to finish! "

"Anthony Moore is a no pressure salesman. Easy to put together a purchasing deal. Thank you all"

"Stephanie was fantastic, so friendly and professional, Larry the GM was great at working number magic. We had a bit of a hiccup but everyone went above and beyond to make our new vehicle possible!"

"Smooth transition from start to finish!"

"Very good. Paul was great guy."

"The purchase was easy and the team was very professional."